Accounts Receivable

ACFS; Randwick City Council; On-site; AUD 70,000 - 90,000; Full time

Job summary

ACFS Port Logistics is seeking an Accounts Receivable Officer to join the finance team in Sydney. Reporting to the AR Manager, you will own a defined portfolio of customer accounts and be responsible for proactively managing collections and reducing overdue balances.

In a high-volume environment you will perform receipt allocations, reconcile accounts, and collaborate with Sales, Operations and Finance to resolve payment issues.

Qualifications

• 3 years experience in Accounts Receivable / Credit Control / Collections
• Experience managing a customer portfolio
• Strong communication and negotiation skills
• Experience with ERP systems (Oracle experience highly regarded)

Responsibilities

• Allocate receipts and manage a portfolio of customer accounts
• Proactively follow up overdue invoices and reduce aging balances
• Conduct collection calls and maintain regular customer contact
• Investigate and resolve payment delays, disputes, and account queries
• Perform customer account reconciliations
• Maintain collection notes within the ERP system
• Work closely with Sales, Operations and Finance teams to resolve payment issues
• Support AR reporting and analysis of overdue accounts
• Contribute to ongoing improvements in AR processes and systems

Skills

Customer relationship management

Collections experience

Negotiation

Communication skills

Problem solving

Tools

ERP systems (Oracle)

Job description

Location: Sydney
Full Time | Early Start - Early Finish (7:00am - 3:00pm)

About Us

ACFS Port Logistics is one of Australia's largest privately owned container logistics operators, providing integrated port logistics, container storage, and transport solutions across the country.

Operating nationally with major facilities across key ports, ACFS plays a critical role in supporting Australia's supply chain through efficient container handling, transport, and logistics services.

With a strong focus on operational excellence and customer service, our finance team plays an important role in supporting the business through effective credit management and strong cash flow control.

About the Role

We are seeking a proactive and commercially minded Accounts Receivable Officer to join our finance team.

Reporting to the AR Manager, you will take ownership of a defined portfolio of customer accounts and be responsible for proactively managing collections and reducing overdue balances.

This role is suited to someone who enjoys building strong customer relationships while delivering strong collections outcomes in a fast-paced commercial environment.

Our AR team manages a large receivables ledger supporting a high-volume business, and this role plays a key part in protecting cash flow and maintaining strong credit control practices.

Key Responsibilities

• Receipt Allocation
• Manage and collect on a portfolio of customer accounts
• Proactively follow up overdue invoices and reduce aging balances
• Conduct collection calls and maintain regular customer contact
• Investigate and resolve payment delays, disputes, and account queries
• Perform customer account reconciliations
• Maintain accurate collection notes within the ERP system
• Work closely with Sales, Operations and Finance teams to resolve payment issues
• Support AR reporting and analysis of overdue accounts
• Contribute to ongoing improvements in AR processes and systems

About You

You are an experienced AR professional who is confident managing customer relationships and driving collections outcomes.

You will bring:

• 3 years experience in Accounts Receivable / Credit Control / Collections
• Experience managing a customer portfolio
• Strong communication and negotiation skills
• Ability to confidently follow up overdue accounts
• Strong reconciliation and problem-solving ability
• Experience with ERP systems (Oracle experience highly regarded)
• Ability to prioritise and manage multiple accounts effectively

Working Hours

7:00am - 3:00pm (Full Time)
Early start with early finish.

What We Offer

• Stable and supportive finance team
• Opportunity to contribute to improvements in AR processes
• Exposure to a high-volume commercial AR environment