Accounts Officer - Reporting & Collections | 12-Month Contract

Coral Homes Pty; Gold Coast City; On-site; AUD 65,000 - 85,000; Full time

Job summary

Coral Homes is seeking an Accounts Officer to join our team for a 12-month fixed-term contract at our Varsity Lakes head office. You will support insurance claims, subcontractor account recoveries, reporting, and general accounts administration, liaising with internal stakeholders and external parties to keep processes accurate and on time.

Our role focuses on managing construction insurance claims, recovering outstanding accounts, and producing regular reports.

Qualifications

• Previous experience in accounts, accounts administration, collections, or a similar finance support role.
• Strong data entry skills with a high level of accuracy and attention to detail.
• Intermediate Microsoft Excel skills and confidence working with databases and business systems.
• Excellent organisational skills with the ability to manage competing priorities and meet deadlines.
• Strong communication skills and the ability to liaise effectively with internal stakeholders, suppliers, and subcontractors.
• A customer-focused approach with a commitment to delivering a high level of service.
• Strong problem-solving skills and the ability to investigate and resolve issues efficiently.

Responsibilities

• Manage construction insurance claims, including claim preparation, lodgement, follow-up, and resolution.
• Monitor and recover outstanding subcontractor and supplier accounts, including back charge collections.
• Liaise with internal stakeholders and external parties to investigate and resolve account and claim-related matters.
• Prepare and maintain regular reporting, ensuring data is accurate and up to date.
• Support accounts payable activities, including invoice approvals and account administration.
• Maintain accurate records and identify opportunities to improve processes and efficiencies.
• Provide general administration and team support as required.

Skills

Data entry

Microsoft Excel

Communication

Organisational skills

Accounts administration

Detail oriented

Tools

Databases

ERP systems

Job description

Accounts Officer - Reporting & Collections | 12-Month Contract

The Role: Accounts Officer - Reporting & Collections

We're seeking an Accounts Officer to join Coral Homes on a 12-month fixed-term contract. In this role, you'll support key business functions across insurance claims, subcontractor account recoveries, reporting, and accounts administration. You'll work closely with internal stakeholders, suppliers, and subcontractors to ensure claims are managed efficiently, outstanding accounts are resolved, and reporting activities are completed accurately and on time.

This is a full-time, 12-month fixed-term contract based at our Head Office in Varsity Lakes, working 8:30am-5pm Monday-Thursday and 8:30am-4pm Fridays.

Duties & Responsibilities

• Manage construction insurance claims, including claim preparation, lodgement, follow-up, and resolution
• Monitor and recover outstanding subcontractor and supplier accounts, including back charge collections
• Liaise with internal stakeholders and external parties to investigate and resolve account and claim-related matters
• Prepare and maintain regular reporting, ensuring data is accurate and up to date
• Support accounts payable activities, including invoice approvals and account administration
• Maintain accurate records and identify opportunities to improve processes and efficiencies
• Provide general administration and team support as required

About You

• Previous experience in accounts, accounts administration, collections, or a similar finance support role
• Strong data entry skills with a high level of accuracy and attention to detail
• Intermediate Microsoft Excel skills and confidence working with databases and business systems
• Excellent organisational skills with the ability to manage competing priorities and meet deadlines
• Strong communication skills and the ability to liaise effectively with internal stakeholders, suppliers, and subcontractors
• A customer-focused approach with a commitment to delivering a high level of service
• Strong problem-solving skills and the ability to investigate and resolve issues efficientlyA positive, proactive, and team-oriented attitude

Highly Regarded

• Experience within the residential construction, building, or property industry
• Exposure to insurance claims administration
• Experience managing subcontractor accounts, collections, or recovery processes
• Knowledge of construction-related financial processes, back charges, or supplier account management
• Experience working with construction management, finance, or ERP systems

About Us

Coral Homes is one of Queensland’s largest and most trusted home builders, with an expansive display home program and a service region spanning most of Australia’s eastern seaboard. Our commitment to quality, value, and exceptional customer service has earned us a strong reputation for delivering on our promises.

Our success is built on a culture of service excellence. From our sales consultants to our head office team and construction professionals, every member of the Coral Homes team is dedicated to providing a seamless and rewarding home-building journey.

At Coral Homes, we are committed to employing individuals who align with our core business values and meet the requirements of the role. As part of the recruitment process, there are a number of compliance checks which may be conducted for a role including police /criminal background checks, medical, drug, and alcohol testing, and reference checks.

Only Australian or New Zealand Citizens, Australian Permanent Residency holders, and candidates with full-work rights in Australia should apply.