Account Manager | Diabetic Pump Therapy - Brisbane based

Heng & Hurst; Brisbane; On-site; AUD 90,000 - 120,000; Full time

Job summary

Heng & Hurst, a global medical technology organisation, is expanding its Queensland team with an Account Manager focused on sales growth, clinical education and customer support. You will work with an experienced clinical team to drive therapy adoption, deepen relationships with Diabetes Educators and Endocrinologists, and support patients starting pump therapy.

Key responsibilities include achieving revenue targets across the QLD territory, supporting national marketing initiatives, CRM

Qualifications

• Experience with medical devices or diabetes care is advantageous.
• Strong relationship-building with clinicians and patients.
• Collaborative cross-functional teamwork and communication.

Responsibilities

• Achieve sales revenue targets and activate accounts across the QLD territory.
• Execute national marketing initiatives and contribute insights for territory planning.
• Maintain accurate CRM records and ensure products are delivered and supported compliantly.
• Build and maintain strong relationships with customers.
• Deliver high-quality training to clinicians and support Diabetes Educators to become pump trainers.

Skills

Medical devices

Diabetes care

Clinical education

Job description

Join a global medical technology organisation dedicated to empowering people living with diabetes through innovative insulin management systems. With a strong international presence and a fast-growing footprint in Australia, they are expanding their QLD team with an Account Manager focused on sales growth, clinical education, and customer support.

Working closely with a highly experienced clinical team, you'll play a key role in driving therapy adoption, strengthening relationships with Diabetes Educators and Endocrinologists, and supporting patients as they begin their pump therapy journey.

Key Responsibilities

• Achieve sales revenue, account activation and targets across the QLD territory.
• Execute national marketing initiatives and contribute insights to support territory planning and business strategy.
• Ensure accurate, timely updates within the CRM, and assist with ensuring products are delivered and supported compliantly.
• Build and maintain strong relationships with customers.
• Deliver high-quality training to clinicians, including supporting Diabetes Educators to become pump trainers, and providing ongoing education as needed.

What you will bring

• Experience in medical devices, diabetes care, biomedical science or clinical education is highly advantageous.
• Strong relationship-building capability and confidence working with both clinicians and patients.
• A collaborative mindset, with the ability to work closely with clinical specialists, sales colleagues, and cross-functional teams.
• Strong communication and presentation skills, with the ability to train, educate and support customers at varying knowledge levels.

This is an exciting chance to join a global business that is growing rapidly in Australia, backed by strong global investment, innovative technology and a culture centred around openness, collaboration and integrity.