Account Manager | Diabetic Pump Therapy - Flexible Sydney Territory

Heng & Hurst; Sydney; On-site; AUD 90,000 - 120,000; Full time

Job summary

Heng & Hurst is seeking an experienced Account Manager to join the NSW team, driving therapy adoption for a Type 1 diabetes portfolio and insulin pump therapy. You will partner with Diabetes Educators and Endocrinologists to support patients starting pump therapy and to strengthen clinician relationships.

The role involves achieving territory targets, collaborating on marketing initiatives, maintaining CRM updates, and delivering high-quality clinician training.

Qualifications

• Experience in medical devices sales with proven revenue targets.
• Deep understanding of Type 1 Diabetes and insulin pump therapy.
• Ability to train clinicians and educators and provide ongoing education.
• Strong communication and presentation skills for diverse audiences.

Responsibilities

• Achieve sales revenue, account activation and targets across your territory.
• Execute national marketing initiatives and contribute insights to support territory planning and business strategy.
• Ensure accurate, timely updates within the CRM, and assist with ensuring products are delivered and supported compliantly.
• Build and maintain strong relationships with customers.
• Deliver high-quality training to clinicians, including supporting Diabetes Educators to become pump trainers, and providing ongoing education as needed.

Skills

Medical devices sales

Diabetes pump therapy knowledge

Relationship building

Training and education

Job description

Join a global medical technology organisation dedicated to empowering people living with diabetes through innovative insulin management systems. With a strong international presence and a rapidly expanding footprint in Australia, they are now seeking an experienced Account Manager to join their NSW team.

This is a newly created position, with flexibility for the territory to be shaped around your location.

Working closely with a highly experienced clinical specialist, you'll play a key role in driving therapy adoption, strengthening relationships with Diabetes Educators and Endocrinologists, and supporting patients as they begin their pump therapy journey.

Key Responsibilities

• Achieve sales revenue, account activation and targets across your territory.
• Execute national marketing initiatives and contribute insights to support territory planning and business strategy.
• Ensure accurate, timely updates within the CRM, and assist with ensuring products are delivered and supported compliantly.
• Build and maintain strong relationships with customers.
• Deliver high-quality training to clinicians, including supporting Diabetes Educators to become pump trainers, and providing ongoing education as needed.

What you will bring

• Previous sales experience in Medical Devices
• Sales experience representing a T1 Diabetes portfolio, or deep understanding of Type 1 Diabetes and pump therapy is essential
• Strong relationship-building capability and confidence working with both clinicians and patients.
• A collaborative mindset, with the ability to work closely with clinical specialists, sales colleagues, and cross-functional teams.
• Strong communication and presentation skills, with the ability to train, educate and support customers at varying knowledge levels.

This is an exciting chance to join a global business that is growing rapidly in Australia, backed by strong global investment, innovative technology and a culture centred around openness, collaboration and integrity.