Account Manager

Lsc; Sydney; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Employee Assistance Program

Exclusive employee discount

Inclusive team culture

Dental reimbursement

Job summary

LSC, an Australian family‑owned security supplier with 100 years of history, is seeking an Account Manager to grow a NSW portfolio and deliver exceptional customer experience.

You will manage existing accounts, identify new opportunities, and work with branch and national teams to hit sales targets. The ideal candidate has proven sales or account management experience, excellent communication and negotiation skills, and a current driver’s licence.

Qualifications

• Demonstrated success in sales, account management or business development.
• Proven ability to build and maintain strong customer relationships.
• A results-driven approach with a track record of achieving targets.
• Excellent communication, negotiation and relationship-building skills.
• Strong organisational and time management capabilities.
• A customer-focused mindset and passion for delivering exceptional service.
• Experience within the security, locksmith, hardware, electrical or related industries will be highly regarded.
• Current driver's licence.

Responsibilities

• Manage and grow existing customer accounts across NSW.
• Identify and secure new business opportunities.
• Achieve sales and profit targets.
• Promote LSC's extensive range of products and solutions.
• Build long-term customer relationships and become a trusted advisor.
• Provide outstanding customer service and support.
• Monitor market trends, customer needs and competitor activity.
• Work closely with branch and national teams to deliver customer outcomes.
• Maintain and develop product and industry knowledge.

Skills

Relationship building

Account management

Sales planning

Negotiation

Customer service

Territory growth

Job description

Looking for your next career opportunity with a company that has stood the test of time?
For 100 years, LSC has been dedicated to Protecting People, Places and Possessions. As a trusted leader in the security supplies industry, our success has been built on the passion, expertise and commitment of our people. Join us and become part of a proud legacy while helping shape our future.

Our recent employee engagement survey illustrated why you should join us:
- 90% of employees say their manager is supportive of their growth and development
- 92% appreciate the health and wellbeing support that LSC provides
- 90% of employees polled said they would recommend LSC as a great place to work, and we hope you might too.

At LSC, our people are at the heart of everything we do. As a proudly Australian, family-owned business celebrating 100 years of success, we've earned a reputation as a trusted partner to security professionals across Australia and New Zealand. If you're looking for a career where you can make an impact, be supported to grow and contribute to a business with a strong purpose, we'd love to hear from you.

About You

You're a relationship-driven sales professional who enjoys working with customers, identifying opportunities and achieving results. You take a proactive approach, build trust easily, and are motivated by delivering outstanding service while growing your territory. Whether you're managing existing accounts or developing new business, you bring energy, professionalism and a genuine commitment to customer success.

About the Role

As an Account Manager, you will be responsible for managing and growing a portfolio of customers across NSW. Your focus will be on strengthening relationships, identifying opportunities, increasing sales, and delivering an exceptional customer experience.

Key Responsibilities

• Manage and grow existing customer accounts.
• Identify and secure new business opportunities.
• Achieve sales and profit targets.
• Promote LSC's extensive range of products and solutions.
• Build long-term customer relationships and become a trusted advisor.
• Provide outstanding customer service and support.
• Monitor market trends, customer needs and competitor activity.
• Work closely with branch and national teams to deliver customer outcomes.
• Maintain and develop product and industry knowledge.

To be successful in the role, you will have

• Demonstrated success in sales, account management or business development.
• Proven ability to build and maintain strong customer relationships.
• A results-driven approach with a track record of achieving targets.
• Excellent communication, negotiation and relationship-building skills.
• Strong organisational and time management capabilities.
• A customer-focused mindset and passion for delivering exceptional service.
• Experience within the security, locksmith, hardware, electrical or related industries will be highly regarded.
• Current driver's licence.
  

What We Offer

• Employee Assistance Program - support and assistance for you and your partner.
• Access to exclusive employee discount.
• A diverse team that's committed to creating an inclusive environment for everyone.
• Dental reimbursement scheme for permanent employees – claim up to $200 dollars a year for preventative dental.
  

At LSC, we want our people to reflect the communities we operate in, and encourage applications from a diverse range of people, backgrounds, and experiences.

Candidates must have full Australian working rights to be considered.