Account Manager - Security Industry

Sapio

Sydney

On-site

AUD 90,000 - 130,000

Full time

2 days ago

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Benefits offered by this job

Competitive base salary with bonuses

Mentoring and leadership support

Team-focused workplace

Job summary

Sapio is seeking an Account Manager – Electronic Security to drive growth by developing strategic customer relationships and delivering tailored security solutions across access control, CCTV, alarms, and monitoring.

You will expand Sapio’s footprint in NSW with a focus on revenue growth, customer satisfaction and cross‑business collaboration, while meeting sales targets and maintaining high standards of service. This role requires a NSW Licence and strong solution design capability.

Qualifications

Minimum 5 years’ experience in Business Development or Sales delivering electronic security solutions.
Strong knowledge and understanding of the electronic security industry.
Proven success in sales, revenue generation, and achievement of KPIs.
Excellent communication skills, both written and verbal.
Customer-focused mindset with a commitment to delivering superior outcomes.
Ability to identify challenges and design effective electronic security solutions.
Strong time management skills with the ability to prioritise effectively.
High level of initiative and confidence contributing to team objectives.
Competent computer skills, including Microsoft Office and CRM systems.
Relevant qualifications or demonstrated experience in an electronic security sales discipline.

Responsibilities

Establish/Manage strategic customer relationships and ongoing development of relationships to achieve customer satisfaction.
Manage significant internal and external stakeholder management issues.
Develop and Manage a Sapio Executive contact strategy.
Achieve revenue and sales objectives for a defined portfolio of strategic customers.
Develop, lead, and implement the account strategy via the relevant account plans and portfolio plan.

Skills

Sales experience

Security industry knowledge

KPI achievement

Communication skills

Customer-focused mindset

Problem solving

Time management

Initiative

CRM proficiency

Security sales qualifications

Education

NSW Security Advisor Licence

Tools

CRM systems

Microsoft Office

Job description

Sapio is an Australian electronic security business built on a simple belief: technology only creates value when activated by skilled people. With more than 170 employees nationally, we deliver trusted security outcomes through deep expertise, precision execution and strong client partnerships across commercial, government and critical infrastructure sectors.

We understand that technology is inert without the interpretation and instinct of people. Our teams recognise the grey areas beyond black‑and‑white data, think abstractly, empathise with clients, and co‑create security solutions that genuinely make a difference.

About Sapio

About the role

The Account Manager – Electronic Security is responsible for driving growth through the development and management of strategic customer relationships. This role focuses on identifying opportunities, designing tailored electronic security solutions, and delivering outstanding customer experiences across a defined portfolio.

You will play a key role in expanding Sapio’s footprint in access control, CCTV, alarms, and monitoring solutions, while consistently achieving revenue and performance targets.

Key responsibilities

Establish/Manager strategic customer relationships and ongoing development of relationships to achieve customer satisfaction including, executive level customer contact plans across multiple business units.
Manage significant internal and external stakeholder management issues.
Develop and Manage a Sapio Executive contact strategy
Achieve revenue and sales objectives for a defined portfolio of strategic customers.
Develop, lead, and implement the account strategy via the relevant account plans and portfolio plan including the forming of commercial judgement relating to cross business unit impact, competition issues and commercial trade-offs required to achieve the sales strategy.

Skills & experience

Minimum 5 years’ experience in Business Development or Sales delivering electronic security solutions
Strong knowledge and understanding of the electronic security industry
Proven success in sales, revenue generation, and achievement of KPIs
Excellent communication skills, both written and verbal
Customer‑focused mindset with a commitment to delivering superior outcomes
Ability to identify challenges and design effective electronic security solutions
Strong time management skills with the ability to prioritise effectively
High level of initiative and confidence contributing to team objectives
Competent computer skills, including Microsoft Office and CRM systems
Relevant qualifications or demonstrated experience in an electronic security sales discipline

The successful candidate will also have

Sales experience within the electronic security sector
Strong relationship and account management experience
Experience working to sales targets and performance metrics
A current NSW Security Advisor Licence
Preferred work rights in Australia

Culture

People enjoy working at Sapio because they are trusted to lead, supported to grow, and backed by a team that genuinely understands its craft. We value integrity, accountability, and people who can think beyond standard solutions to deliver the right outcome for our customers.

Benefits