Account Manager

Kersia Australia Pty Ltd; Sydney; On-site; AUD 80,000 - 120,000; Full time

Benefits offered by this job

Base salary plus incentives

Flexible work arrangements

Job summary

Kersia Australia Pty Ltd is seeking an experienced Account Manager to join our Sydney team. This full-time role is based in Sydney NSW 2000 and focuses on developing key client relationships, driving revenue growth and ensuring high customer satisfaction.

You will manage accounts, identify opportunities, and collaborate with cross-functional teams to deliver tailored solutions. Ideal candidates have 3+ years in account management or B2B sales, experience in F&B/agriculture sectors, strong CRM

Qualifications

• Proven experience in account management or sales within B2B environments, ideally 3+ years.
• Experience in F&B and agriculture business 3+ years.
• Travel is a key requirement for this role.
• Solid understanding of account relationship management and customer lifecycle.
• Excellent communication and interpersonal skills and ability to build rapport with stakeholders.
• Proficiency with CRM systems and sales management tools.
• Strong organisational skills and ability to manage multiple accounts and priorities.
• Results-driven with a track record of meeting or exceeding targets.
• Ability to work independently while collaborating with cross-functional teams.
• Professional presentation skills and comfort with public speaking.
• Understanding of biosecurity protocols, cleaning and sanitation is advantageous.
• Chemistry qualification is highly advantageous.

Responsibilities

• Manage and nurture existing client accounts with a focus on satisfaction and retention.
• Identify and pursue new business opportunities within NSW area.
• Develop and implement account plans aligned with client objectives.
• Conduct regular client visits and proactive communication of evolving needs.
• Prepare and deliver proposals and presentations to clients.
• Negotiate contracts and terms to reach mutual agreements.
• Collaborate with sales, operations and customer service for seamless delivery.
• Monitor account performance and report progress against targets.
• Build a strong pipeline to support revenue forecasting.
• Represent the company professionally at meetings and industry events.

Skills

Account management

B2B sales

CRM proficiency

Communication skills

Organisational skills

Public speaking

Travel willingness

Interpersonal skills

Education

Chemistry qualification

Tools

CRM software

Job description

Kersia Australia Pty Ltd is seeking an experienced Account Manager to join our team in Sydney. This is a full-time position based in Sydney NSW 2000, offering an exciting opportunity to manage and develop key client relationships whilst driving revenue growth and customer satisfaction. As an Account Manager, you will be responsible for building strong partnerships with our valued clients, understanding their needs, and delivering tailored solutions that exceed expectations. This role is central to our commercial success and offers the opportunity to make a direct impact on the growth and profitability of the organisation.

What you'll be doing

• Manage and nurture existing client accounts, ensuring high levels of customer satisfaction and retention
• Identify and pursue new business opportunities within assigned accounts, New opportunities with in the NSW Area
• Develop and implement account plans that align with client objectives and company targets
• Conduct regular client visits and maintain proactive communication to understand evolving business needs
• Prepare and deliver compelling proposals and presentations to prospective and existing clients
• Negotiate contracts and terms to achieve mutually beneficial agreements
• Collaborate with internal teams including sales, operations, and customer service to ensure seamless delivery
• Monitor account performance, track key metrics, and report on progress against targets
• Build and maintain a strong pipeline of opportunities to support revenue forecasting
• Represent the company professionally at client meetings, industry events, and networking opportunities

What we're looking for

• Proven experience in account management or sales within B2B environments, ideally 3+ years in a similar role
• Experience in F&B and agriculture business 3+ years
• travelling is key
• Strong understanding of account relationship management principles and customer lifecycle management
• Excellent communication and interpersonal skills with the ability to build rapport with diverse stakeholders
• Demonstrated ability to identify client needs and develop solutions-focused proposals
• Proficiency in CRM systems and sales management tools
• Strong organisational skills with the ability to manage multiple accounts and priorities simultaneously
• Results-driven mindset with a track record of achieving or exceeding sales targets
• Ability to work independently whilst collaborating effectively with cross-functional teams
• Professional presentation skills and comfort with public speaking
• Flexibility and adaptability in a dynamic business environment
• A valid driver's licence and willingness to travel
• Understanding of biosecurity protocols & cleaning and sanitation is critical
• Chemistry qualification highly advantageous

Preferred experience

• Industry experience within the hygiene, sanitation, or food safety sectors
• Experience managing accounts in healthcare, hospitality, or food manufacturing industries
• Knowledge of relevant regulatory compliance and industry standards

What we offer

• At Kersia Australia Pty Ltd, we are committed to supporting our employees' professional growth and personal wellbeing.
• We offer a competitive remuneration package that includes base salary plus performance-based incentives, rewarding your contribution to our success.
• Our team benefits from flexible working arrangements designed to support work-life balance, ongoing professional development and training opportunities to enhance your skills and career progression, a collaborative and supportive workplace culture, and access to modern tools and resources to excel in your role.
• We are an equal opportunities employer and welcome applications from all backgrounds.

About us

Kersia Australia Pty Ltd is a leading provider of hygiene and sanitation solutions dedicated to delivering innovative products and services that protect health and safety across multiple industries. With a strong commitment to quality, sustainability, and customer excellence, we work with businesses across healthcare, hospitality, food manufacturing, and institutional sectors. Our mission is to partner with our clients to create safer, cleaner environments whilst driving operational efficiency. Built on values of integrity, innovation, and customer focus, Kersia Australia is an exciting place to develop your career within a growing and dynamic organisation.