Key Accounts Contract Administrator

Rentokil Initial; Sydney; On-site; AUD 65,000 - 85,000; Full time

Job summary

Rentokil Initial in Sydney is seeking a experienced Key Accounts Contracts Administrator to provide accurate information to Business Support, align contracts to variations and help retain and grow our Key Accounts portfolio.

Responsibilities include preparing reports, coordinating with Key Account customers, supporting the Newcastle Key Account Manager, processing variation data, handling leads from technicians, and preparing quotes to strengthen client relationships.

Qualifications

• Minimum 1 year experience in a similar role.
• Business and Service Industry Knowledge (Preferred).
• Proficient in Microsoft Office, especially Excel and PowerPoint.
• Excellent organisation and time management skills.
• Excellent verbal and written communication skills.
• Ability to work in a team and autonomously.
• Ability to multi-task in a fast-paced environment.
• Must pass a Pre-employment medical, drug and alcohol screen, police and reference checks.

Responsibilities

• Maintain monthly and quarterly reports for Key Account clients to align with contractual obligations.
• Liaise with Key Account Customer as required to clarify reactive work order requests.
• Provide a high level of support and develop positive relationship with Newcastle Key Account Manager.
• Take variation data from Key Account meetings and compare current service covers and prepare action points to reflect what has been agreed.
• Process leads from technicians for key account premises.
• Prepare content for quotes.
• Contribute to an environment that helps to develop the relationship and business flow between Operations, Key Accounts and Business Support functions.
• Presentation of variance to Key Account Manager to liaise with customer for sign off.

Skills

MS Office

Excel

PowerPoint

Time management

Communication

Teamwork

Multitasking

Autonomy

Job description

We are looking for an experienced Key Accounts Contracts Administrator to join our team based in Sydney on a Permanent Full Time basis. This role will see you provide accurate information to Business Support to align contracts to identified variations. In addition you will use your experience to help retain and grow our Key Accounts portfolio.

Your responsibilities will also include:

• Maintain monthly and quarterly reports for Key Account clients to align with contractual obligations
• Liaise with Key Account Customer as required to clarify reactive work order requests
• Provide a high level of support and develop positive relationship with Newcastle Key Account Manager
• Take variation data from Key Account meetings and compare current service covers and prepare action points to reflect what has been agreed
• Process leads from technicians for key account premises
• Prepare content for quotes
• Contribute to an environment that helps to develop the relationship and business flow between Operations, Key Accounts and Business Support functions
• Presentation of variance to Key Account Manager to liaise with customer for sign off

It is expected that you will have skills and experience including:

• Minimum 1 year experience in a similar role (Preferred)
• Business and Service Industry Knowledge (Preferred)
• Good knowledge and skills in Microsoft Office Suite Products, Excel and PowerPoint essential
• Excellent organisation and time management skills
• Excellent communication skills, both verbal and written
• Ability to deal with issues promptly and equitably
• Ability to work in a team and autonomously
• Ability to multi-task in a fast paced environment.

The successful candidate must be able to pass a Pre-employment medical, drug and alcohol screen as well as police and reference checks

About Rentokil Initial

At Rentokil Initial, we are proud to be the global expert in pest, hygiene, and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.

From washrooms to aged care homes, to office plantscaping and classrooms – we're there, ready, bursting with passion and pride to make a positive difference for our customers and communities.

In Australia, we operate three brands: Rentokil Pest Control, Initial Hygiene and Ambius Indoor Plants. Our parent company, Rentokil Initial plc, employs more than 56,000 people across more than 80 countries, supporting over 5 million customers.