Account Manager

4Cabling; Melbourne; On-site; AUD 70,000 - 90,000; Full time

Job summary

4Cabling in Melbourne is seeking an Account Manager to grow sales and strengthen customer relationships across an assigned portfolio. You will identify and convert opportunities through regular customer contact, outbound calls, quotes and practical product advice.

Based in Altona with the office and warehouse moving to Tullamarine in mid-November, this role focuses on managing customer portfolios, following up quotes, and driving revenue while coordinating with sales and operations teams.

Qualifications

• Experience in account management, internal sales, wholesale, electrical, data cabling or a similar environment is helpful.
• Strong communication skills, both verbal and written.
• Confident making outbound calls and building relationships over the phone.
• Ability to manage a portfolio, follow up quotes and spot opportunities to grow customer spend.
• Ability to understand customer needs and recommend suitable technical products.
• Organised with accurate CRM and business system use, including sales order systems and spreadsheets.
• Commercial awareness of pricing, margin and customer value.
• Strong teamwork skills to work with other sales and operational teams and key stakeholders.
• Drive to learn products and improve sales results.

Responsibilities

• Managing and growing an assigned portfolio of customers.
• Building strong customer relationships through proactive outbound calls and follow-up.
• Identifying opportunities to increase sales, order frequency and product range.
• Preparing accurate quotes and follow them through to conversion.
• Recommending suitable products, alternatives and accessories based on customer needs.
• Achieving agreed sales and margin targets.
• Maintaining accurate CRM records while coordinating with internal teams to resolve customer issues.

Job description

At 4Cabling, we are more than just a leading direct-to-consumer manufacturer, wholesaler, and retailer of cabling, server racks, IT management, shelving, and electrical accessories. We are at the forefront of innovation in our industry.

As we continue our exciting growth trajectory, expanding our reach and impact, now is a thrilling time to join our team. Our commitment to quality and innovation goes together with our dedication to team development, making 4Cabling the perfect place for those eager to advance in a dynamic and nurturing environment.

Why 4Cabling?

Joining 4Cabling means becoming part of a community that genuinely values work-life balance and team well-being. We are proud of our dynamic work environment where you can truly thrive both professionally and personally.

Genuine Work-Life Balance:

We understand the importance of balance and ensure that work complements your personal life.

Supportive and Diverse Culture:

Our inclusive culture celebrates diversity and fosters a collaborative environment focused on community involvement and corporate responsibility.

Competitive Salary:

Reflecting the experience and value our team members bring; our salaries are above market rates.

Commission Scheme:

Employee Development:

Growth and learning are part of our culture, with opportunities for professional development across our expanding business.

About the Role

We are looking for a highly organised and proactive Account Manager in Victora to grow sales, strengthen customer relationships and increase customer value across an assigned portfolio. Your primary goal is to identify and convert sales opportunities through regular customer contact, targeted outbound calls, quotation follow-up and practical product advice.

We are currently based in Altona, however, our office and warehouse is moving to Tullamarine in mid-November.

As a key member of our team, your responsibilities will include:

• Managing and growing an assigned portfolio of customers.
• Building strong customer relationships through proactive outbound calls and follow-up.
• Identifying opportunities to increase sales, order frequency and product range
• Preparing accurate quotes and follow them through to conversion
• Recommending suitable products, alternatives and accessories based on customer needs.
• Achieving agreed sales and margin targets.
• Maintaining accurate CRM records while coordinating with internal teams to resolve customer issues.

What We’re Looking For

To be successful in this role, you will need:

• Experience in account management, internal sales, wholesale, electrical, data cabling or a similar environment is helpful.
• Strong communication skills, both verbal and written.
• Confident making outbound calls and building relationships over the phone.
• Ability to manage a portfolio, follow up quotes and spot opportunities to grow customer spend.
• Ability to understand customer needs and recommend suitable technical products.
• Organised with accurate CRM and business system use, including sales order systems and spreadsheets.
• Commercial awareness of pricing, margin and customer value.
• Strong teamwork skills to work with other sales and operational teams and key stakeholders.
• Drive to learn products and improve sales results.

Please note, only shortlisted candidates will be contacted.