Account Manager

Ensure Recruitment; Brisbane; On-site; AUD 120,000 - 140,000; Full time

Benefits offered by this job

Career progression

Administration support

Coaching and feedback

Brisbane team environment

WFH after probation

Job summary

Ensure Recruitment is seeking an experienced commercial insurance broker to take ownership of an established portfolio in Brisbane. You’ll manage advice, renewals and placements while collaborating with a colleague who built strong client relationships.

You’ll have the chance to build your own book with admin support to focus on clients, and work in a collaborative Brisbane team. The role offers a base salary with super and clear career progression.

Qualifications

• Experience managing a commercial insurance portfolio.
• Ability to win, retain and grow client relationships.
• Experience placing insurance across multiple lines (e.g., transport, earthmoving, retail, trades, property).

Responsibilities

• Manage and grow an established portfolio of commercial insurance clients.
• Handle renewals, placements and broking decisions.
• Develop new business and grow your own client relationships.

Skills

Portfolio management

Client relationships

Insurance broking

Clear communication

Job description

Are you a commercial insurance broker who values genuine client relationships and clear, practical advice? Join a collaborative team where you’ll take ownership of an established portfolio, help clients protect what matters and build your career.

The opportunity

You’ll take responsibility for an established commercial insurance portfolio from day one, managing advice, renewals and placements while working alongside the colleague who built its long-standing client relationships.

You’ll also have the opportunity to build your own portfolio through new business, with administration and processing support to help you focus on clients.

Your responsibilities will include:

• Managing and growing an established portfolio of commercial insurance clients.
• Working with clients across transport, earthmoving, retail, trades and commercial property.
• Understanding each client’s needs and explaining cover in clear, practical language.
• Managing renewals, placements and day-to-day broking decisions.
• Developing new business and growing your own client relationships.
• Collaborating with an experienced team and directing administration support.

Are you a commercial insurance broker who values genuine client relationships and clear, practical advice? Join a collaborative team where you’ll take ownership of an established portfolio, help clients protect what matters and build your career.

The opportunity

You’ll take responsibility for an established commercial insurance portfolio from day one, managing advice, renewals and placements while working alongside the colleague who built its long-standing client relationships.

You’ll also have the opportunity to build your own portfolio through new business, with administration and processing support to help you focus on clients.

Your responsibilities will include:

• Managing and growing an established portfolio of commercial insurance clients.
• Working with clients across transport, earthmoving, retail, trades and commercial property.
• Understanding each client’s needs and explaining cover in clear, practical language.
• Managing renewals, placements and day-to-day broking decisions.
• Developing new business and growing your own client relationships.
• Collaborating with an experienced team and directing administration support.

About you

You’re an experienced general insurance broker who has managed your own client relationships and knows what it takes to win, retain and grow a portfolio.

You’ll bring:

• Experience placing insurance across at least two of the following: transport, plant, business pack and commercial property, with a willingness to learn the rest.
• A genuine interest in understanding clients and helping them protect what matters.
• The ability to explain insurance clearly and make complex cover easy to understand.
• A responsive, organised approach and the confidence to take ownership.
• A collaborative style and an openness to coaching and feedback.

You’ll be just as committed to helping a small business owner as you are to looking after a fleet.

What’s on offer

• $120,000–$140,000 base salary plus super, depending on skills and experience.
• Career growth and progression, with the opportunity to grow your own portfolio and take on increasing responsibility for established client relationships.
• An established portfolio to manage from day one.
• Administration and processing support.
• Regular one-on-one coaching and feedback, including reviews of recorded client calls.
• A collaborative team environment in Brisbane.

The role is office-based five days a week during the six-month probation period, with one work-from-home day per week thereafter.

About the brokerage

Our client is a Queensland commercial insurance brokerage that provides personal advice to small business owners, commercial property owners and their families. The team focuses on helping clients understand their cover and make informed decisions—not simply competing on price.