Account Manager - Commercial Insurance

Kennedy Reid; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Strong internal support

Ongoing technical development and Ment

Career progression opportunities

Job summary

Kennedy Reid Pty is seeking an Account Manager or Senior Account Manager to manage a well-established commercial insurance portfolio across diverse industries from a Sydney base. The role emphasizes servicing, retaining and growing client relationships with strong internal support and ongoing development from experienced professionals.

You will handle renewals, endorsements and policy servicing, while collaborating with colleagues to deliver excellent client experiences and drive portfolio

Qualifications

• Experience in commercial insurance broking, underwriting or account management.
• Exposure to SME and commercial insurance clients.
• Knowledge of classes: Professional Indemnity, Liability, Property, Business Pack, Management Liability, Cyber or Motor.
• Strong client relationship and stakeholder management skills.
• Experience managing renewals and negotiating with insurers.
• Good organisational skills and ability to manage competing priorities.
• Proactive, team-oriented approach with attention to detail.
• Tier 1 Insurance Broking qualification (or willingness to obtain).

Responsibilities

• Manage a portfolio of commercial insurance clients, including renewals, endorsements and policy servicing.
• Build strong client relationships through proactive communication and quality advice.
• Negotiate with insurers to obtain favourable outcomes for clients.
• Identify opportunities to improve client coverage and strengthen account retention.
• Prepare renewal strategies and insurance recommendations.
• Provide guidance across a range of commercial insurance products.
• Maintain accurate documentation and compliance standards.
• Collaborate with colleagues to deliver an outstanding client experience.
• Contribute to process improvements and servicing efficiencies where appropriate.

Skills

Commercial insurance

Client relationships

Organisational skills

Team player

Attention to detail

Tier 1 Broking qualification

Education

ANZIIF qualifications

Tools

Broking software

Insurer portals

Job description

My client is hiring an Account Manager or Senior Account Manager to join a well-established commercial insurance portfolio. This role offers the opportunity to manage a diverse client base across a range of industries while working within a supportive and collaborative broking environment.

The portfolio includes predominantly SME clients and professional services businesses, with exposure to a broad range of insurance products including Professional Indemnity, Liability, Business Pack, Property, Management Liability, Cyber and Commercial Motor.

The position is focused on servicing, retaining and growing existing client relationships. With dedicated support for new business generation and administration, the successful candidate can focus on providing quality advice, managing renewals, strengthening client relationships and identifying growth opportunities across the portfolio.

This is an excellent opportunity for an experienced broker looking to further develop their technical expertise and portfolio management skills within a stable and growing business.

About the Role

My client is hiring an Account Manager or Senior Account Manager to join a well-established commercial insurance portfolio. This role offers the opportunity to manage a diverse client base across a range of industries while working within a supportive and collaborative broking environment.

What's on Offer

• Manage an established portfolio of commercial insurance clients.
• Strong internal support, including administration and account servicing assistance.
• Exposure to a broad range of insurance products and industries.
• Ongoing technical development and mentoring from experienced insurance professionals.
• Opportunity to contribute to portfolio growth and client retention strategies.
• Genuine career progression opportunities based on experience and performance.

Key Responsibilities

• Manage a portfolio of commercial insurance clients, including renewals, endorsements and policy servicing.
• Build strong client relationships through proactive communication and quality advice.
• Negotiate with insurers to obtain favourable outcomes for clients.
• Identify opportunities to improve client coverage and strengthen account retention.
• Prepare renewal strategies and insurance recommendations.
• Provide guidance across a range of commercial insurance products.
• Maintain accurate documentation and compliance standards.
• Collaborate with colleagues to deliver an outstanding client experience.
• Contribute to process improvements and servicing efficiencies where appropriate.

About You

We're interested in speaking with candidates who can demonstrate:

• Experience in commercial insurance broking, underwriting or account management.
• Exposure to SME and commercial insurance clients.
• Knowledge of one or more of the following classes: Professional Indemnity, Liability, Property, Business Pack, Management Liability, Cyber or Motor.
• Strong client relationship and stakeholder management skills.
• Experience managing renewals and negotiating with insurers.
• Good organisational skills and the ability to manage competing priorities.
• A proactive, team-oriented approach with strong attention to detail.
• Tier 1 Insurance Broking qualification (or willingness to obtain if applicable).

Highly Regarded

• Experience within commercial broking environments.
• Exposure to Professional Indemnity or Financial Lines products.
• ANZIIF qualifications or ongoing industry studies.
• Scheme, affinity or portfolio management experience.
• Experience using broking management systems and insurer portals.

Who Would Suit This Role?

• An experienced Account Manager seeking a larger or more technical portfolio.
• A Senior Account Executive ready to step into an Account Manager position.
• A Financial Lines broker looking to broaden their exposure across commercial insurance.
• An underwriter with strong client-facing experience seeking a move into broking.
• A commercial broker looking for a long-term portfolio management role with growth opportunities.