Account Coordinator: Powering Partner Growth & Ops

Uber Technologies Inc.; Sydney; Presencial; AUD 65.000 - 95.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bonus potential

Equity

Benefits package

Descripción de la vacante

Uber Technologies Inc. in Sydney, Australia, is seeking an Account Coordinator to support account managers and customer success teams. You will streamline workflows, manage data, and help partners scale.

You will own Salesforce-based data, prepare dashboards, and assist with product demonstrations and client communications. The role emphasizes organization, proactive problem-solving, and delivering efficient administrative support.

Formación

• Experience in an account coordination, sales support, operations, customer success, or similar administrative role.
• Exceptional organisational skills with the ability to manage multiple overlapping priorities and meet strict deadlines without sacrificing accuracy.
• Strong verbal and written communication skills with a focus on professional empathy and problem-solving.
• A proactive mindset, with the natural inclination to look for ways to improve workflows and save time for their team.
• Highly detail-oriented, with a focus on data hygiene and process improvement.
• A “go get it” attitude, with the resourcefulness to solve problems independently before escalating

Responsabilidades

• Coordinate complex scheduling and ensure key client meetings and internal alignment sessions run smoothly.
• Provide comprehensive administrative, reporting, and process support to account managers and customer success managers.
• Own database management, ensuring client information and communication history remain accurate in Salesforce.
• Assist AMs in identifying growth opportunities and preparing data for upselling new products or features.
• Prepare and update regular performance dashboards and reporting decks for business reviews.
• Assist in creating product demonstrations, pitches, and customer-facing presentations.

Conocimientos

Organisational skills

Communication

Problem-solving

Attention to detail

Proactive mindset

Time management

Herramientas

Salesforce (SFDC)

Google Workspace

Microsoft Office

Descripción del empleo

Uber Technologies Inc. in Sydney, Australia, is seeking an Account Coordinator to support account managers and customer success teams. You will streamline workflows, manage data, and help partners scale.

You will own Salesforce-based data, prepare dashboards, and assist with product demonstrations and client communications. The role emphasizes organization, proactive problem-solving, and delivering efficient administrative support.