Aboriginal Housing Caseworker — Trauma-Informed Support

Birribee Housing Limited; Parramatta; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive salary packaging

Professional development and training

Supportive team environment

Flexible working arrangements

Job summary

Birribee Housing is seeking an Aboriginal Homelessness Caseworker to join our Parramatta team, delivering culturally sensitive and trauma-informed support to Aboriginal people and families experiencing homelessness or housing instability.

You will assess housing needs, develop individualised plans, help clients access housing options, and connect them with health, welfare and tenancy services while upholding Aboriginal self-determination.

Qualifications

• Aboriginal or Torres Strait Islander background is essential
• Minimum of 2 years' experience in homelessness services or related field
• Strong understanding of causes and impacts of homelessness in Aboriginal communities
• Knowledge of NSW housing options and welfare systems
• Excellent communication and interpersonal skills
• Empathy and cultural sensitivity
• Ability to work independently and in a team
• Strong organisational and record-keeping skills
• Resilience handling trauma and disadvantage
• Current driver's licence

Responsibilities

• Conduct comprehensive assessments of clients' housing needs, circumstances, and barriers to stability
• Develop individualised case plans identifying goals and pathways to housing
• Assist clients with housing applications, tenancy agreements, and rental processes
• Link clients to mental health, substance abuse services, healthcare, and financial assistance
• Provide crisis intervention and support during housing emergencies
• Maintain accurate case notes and documentation
• Advocate with government agencies and service providers
• Build trusting, non-judgmental relationships with clients
• Participate in team meetings and collaborative planning
• Contribute to evaluation and service delivery improvement

Job description

Birribee Housing is seeking an Aboriginal Homelessness Caseworker to join our Parramatta team, delivering culturally sensitive and trauma-informed support to Aboriginal people and families experiencing homelessness or housing instability.

You will assess housing needs, develop individualised plans, help clients access housing options, and connect them with health, welfare and tenancy services while upholding Aboriginal self-determination.