Program Worker - Aboriginal Homelessness

Social Futures; Ballina Shire; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Salary packaging

Wellness benefits

Professional development

Job summary

Social Futures in Ballina is seeking a Program Worker to join the Aboriginal Homelessness team on a full-time, fixed-term basis. You will support individuals and families through housing pathways, delivering culturally safe, strengths-based case management in a collaborative environment.

This role offers professional development, career growth, competitive salary with salary packaging and wellness benefits, and a supportive team culture in a community-facing organization committed to inclusion

Qualifications

• Experience in homelessness or community services.
• Strong case management and coordination skills.
• Culturally safe and responsive practice.

Responsibilities

• Provide holistic case management for housing pathways.
• Liaise with external health professionals and service providers.
• Deliver strengths-based, person-centred support.
• Maintain professional boundaries and document activities.

Skills

Case management

Networking

Culturally responsive

Time management

Job description

Program Worker - Aboriginal Homelessness

Posted: 30/10/2026

Closing Date: 13/11/2026

Job Type: Contract

Location: Ballina

Job Category: Community Services & Development

ocial Futures is a leading community service organisation and registered community housing provider with 50 years’ experience creating positive social change. We work with communities, organisations and government to build inclusive communities where everyone is valued and supported.

We are seeking a Program Worker to join our Aboriginal Homelessness team on a Full Time, Fixed term basis in Ballina to help make a positive social change, together.

Job Description

• Meaningful work that makes a difference
• Supportive and collaborative team culture
• Professional development and career growth opportunities
• Competitive salary, salary packaging and wellness benefits

What you'll be doing

• Holistic case management you will be supporting people with housing pathways
• Networking with external allied health professionals and service providers
• Provide practice that is strengths based, person-centred, solutions-focused and culturally responsive and safe in line with Social Futures Practice and Case Management Frameworks requirements
• Provide high-quality customer-centred individual and/or family case management
• Experience providing high quality customer-centred individual and/or family case management
• Previous experience working within homelessness or a similar sector
• Demonstrated well-developed organisational, time management and administrative skills with the ability to plan, prioritise and meet deadlines
• Demonstrated experience in maintaining professional boundaries while engaging in person-centred work

Social Futures is committed to building an inclusive workplace where everyone feels valued, respected, and supported to thrive. We actively encourage applications from key communities, including Aboriginal and Torres Strait Islander peoples, people with disability, culturally and linguistically diverse communities, LGBTIQSB+ people, and those with lived experience and expertise. We are committed to providing an accessible recruitment process and encourage candidates to request reasonable adjustments if needed.

Social Futures considers that being Aboriginal is a genuine occupational qualification under Section 14 of the Anti-Discrimination Act of 1977 (NSW)” This is an identified vacancy with a genuine occupational requirement for the position to be filled by a candidate who identifies as Aboriginal or Torres Strait Islander.