4x4 Auto Sales & Service Advisor

Robo's Enterprises Pty Ltd; Rockhampton Regional; On-site; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Above-award wages

Busy workshop and retail environment

Genuine variety

Hands-on training

Job summary

Robo's Enterprises Pty Ltd – North Rockhampton QLD is seeking a Salesperson/Service Advisor to join Fulcrum Rockhampton and Active Gear. This hands-on, fast-paced role supports our sales team and serves as the first point of contact for customers booking in service and repair work.

You'll be organised, detail-focused and committed to high customer service, with a Monday–Friday schedule and occasional Saturday mornings and events.

Qualifications

• Strong phone manner and customer service skills.
• Comfortable with data entry and basic admin.
• Full Australian work rights.
• Experience in the mechanical, 4x4 or suspension industry is a plus but not essential.

Responsibilities

• Supporting the sales team, including preparing quotes
• Managing customer bookings and service/repair requirements
• Following up with customers to build relationships and grow workshop volume
• Completing and maintaining sales documentation
• Liaising with suppliers, ordering parts and managing inbound stock
• Creating invoices and maintaining our customer database
• Answering phones and making outbound calls
• Supporting the team at annual 4x4 events
• Helping maintain the showroom and stock
• Building product knowledge through manufacturer and internal training

Skills

Phone skills

Data entry

Team player

Job description

Robo's Enterprises Pty Ltd – North Rockhampton QLD is seeking a Salesperson/Service Advisor to join Fulcrum Rockhampton and Active Gear. This hands-on, fast-paced role supports our sales team and serves as the first point of contact for customers booking in service and repair work.

You'll be organised, detail-focused and committed to high customer service, with a Monday–Friday schedule and occasional Saturday mornings and events.