2IC Assistant Store Manager — Lead a High-Impact Retail Team

Petstock Group; Leeton; On-site; AUD 65,000 - 90,000; Full time

Job summary

Petstock Country Leeton is seeking an Assistant Store Manager (2IC) to support the Store Manager in leading a passionate team and delivering world-class customer service. You will drive sales, coach staff, manage stock and VM, and foster a safe, friendly store culture while engaging with local customers and the rural community.

This role offers career development through award-winning programs and perks across Petstock Group and Woolworths Group, with mental health and wellbeing support and a

Qualifications

• Experience leading a retail team and driving sales targets.
• Strong customer service and communication skills.
• Ability to coach, develop and retain a high-performing team.

Responsibilities

• Lead by example and mentor the team daily.
• Support Store Manager in coaching the team to achieve knowledge and skills growth.
• Deliver a consistently exceptional customer experience and maintain VM standards.
• Oversee stock management and merchandising, ensuring accuracy and adherence to processes.
• Recruit, onboard and induct new team members and foster a positive store culture.

Skills

Leadership

Sales targets

Customer service

Team motivation

Communication

People management

Tools

Visual Merchandising

Stock management system

Job description

Petstock Country Leeton is seeking an Assistant Store Manager (2IC) to support the Store Manager in leading a passionate team and delivering world-class customer service. You will drive sales, coach staff, manage stock and VM, and foster a safe, friendly store culture while engaging with local customers and the rural community.

This role offers career development through award-winning programs and perks across Petstock Group and Woolworths Group, with mental health and wellbeing support and a