24x7 Transmission Engineer – Critical Carrier Network Ops

Vocus; Melbourne; On-site; AUD 110,000 - 150,000; Full time

Job summary

Vocus in Melbourne is seeking a Transmission Engineer to join our Operational Command Centre, monitoring and restoring critical transmission services across optical, terrestrial, submarine, and facilities networks.

In a 24x7 shift environment, you will coordinate fault resolution, perform proactive maintenance, and work with cross-functional teams to ensure service availability and performance for customers. Australian Citizenship is required for NV1 clearance.

Qualifications

• Experience in Telecommunications Network Operations or NOC environments.
• Strong fault-finding, troubleshooting, and incident management across transmission networks.
• Knowledge of network monitoring, service restoration, and 24x7 operation processes.
• Excellent communication skills with customers, vendors, and technical stakeholders.
• Ability to participate in a rotating shift roster including nights, weekends and public holidays.

Responsibilities

• Monitor and support critical transmission infrastructure across optical, terrestrial, submarine, power, and facilities networks.
• Investigate, troubleshoot, and coordinate resolution of network faults and service incidents.
• Drive service restoration activities to minimise customer impact and maintain service levels.
• Support planned maintenance, network changes, and operational activities to ensure service continuity.
• Monitor network performance, identify risks, and contribute to improvement initiatives.
• Work with Engineering, Field Services, Carriers, Vendors, and Service Delivery teams to maintain reliable services.
• Maintain accurate operational records, incident updates, and documentation.
• Contribute to continuous improvement of operational efficiency and automation.

Skills

Telecommunications Operations

NOC experience

Fault-finding

Troubleshooting

Incident management

Network monitoring

Service restoration

Cross-functional collaboration

Shift work (24x7)

Communication with stakeholders

Tools

CCNA

CCNP

JNCIA

ITIL

MEF

Job description

Vocus in Melbourne is seeking a Transmission Engineer to join our Operational Command Centre, monitoring and restoring critical transmission services across optical, terrestrial, submarine, and facilities networks.

In a 24x7 shift environment, you will coordinate fault resolution, perform proactive maintenance, and work with cross-functional teams to ensure service availability and performance for customers. Australian Citizenship is required for NV1 clearance.