24/7 Data Centre Technician

NEXTDC; Melbourne; On-site; AUD 55,000 - 70,000; Full time

Job summary

NEXTDC is seeking a Trades or Technical individual for a Data Centre Technician role in Port Melbourne. You will join the facilities team, operating on a 24/7 roster, with training provided across cooling, electrical, cabling, building monitoring and fire systems.

Role focuses on practical maintenance and customer service within a data centre environment, with occasional travel between sites as needed.

Qualifications

• Excellent customer service and communication with a can-do attitude.
• Basic knowledge of data centres, data cabling and cable management.
• Desire to learn about telecommunications and how things work.
• Interest in fixing and solving problems.
• TAFE Cert in Telecommunications desirable.
• Trade Certs (Electrician/HVAC Technician) desirable.
• Australian Citizenship required (security clearance).

Responsibilities

• Delivery of cabling needs, electrical and data to customer racks.
• Attend to Remote Hands requests.
• Assist with vendor management for core electrical and mechanical systems.
• Identify and resolve facility problems promptly.
• Monitor building management systems 24/7 and escalate issues.
• Ensure visitors and contractors adhere to facility rules.
• Manual handling.

Skills

Customer service

Communication

Can-do attitude

Learning mindset

Education

TAFE Cert in Telecommunications

Trade Certs (Electrician/HVAC)

Job description

At NEXTDC we are building the heart of Australia & Asia’s high-tech future. We design, build and operate world class, next generation data centres, using cutting edge, environmentally efficient infrastructure to service the specific requirements of local, international customers.

NEXTDC is an exciting ASX 100-listed technology company, only 16 years young and operating 17 data centres across 7 major cities in Australia, with multiple international sites in development to support our customer’s digital infrastructure.

At NEXTDC our success depends on the talents of our people, and we foster a culture of continued learning and development. Our culture is built on collaboration and innovation, we are passionate about what we do, and we are committed to our mission to be the leading customer-centric data centre services company.

Where Cloud lives and AI thrives

Job Description

We are currently looking for a Trades or Technical individual to join us in the role of Data Centre Technician working within our facilities team operating on a 24/7 basis.

Within this entry-level role, we will provide full on-the-job training to bring you up to speed on all aspects of data centre facility management and critical infrastructure, including Cooling, Electrical, Cabling Infrastructure, Building Monitoring, and Fire systems.

Based in Port Melbourne, the purpose of this role is to support the Facility Management team with the day-to-day operations of the data centre, by providing high quality & efficient technical maintenance and customer service.

• The successful candidate will be required to work a 4 – 5 – 5 rotating shift roster with day shifts from 7am - 7pm and night shifts from 7pm - 7am.

Key Responsibilities include:

• Delivery of cabling needs, electrical and data, to customer racks and areas
• Attend to Remote Hands requests
• Assist with vendor management for maintenance of all core electrical and mechanical systems
• Ensure that facility problems are identified and resolved in a timely manner
• Monitor building management / monitoring systems 24/7, and quickly and effectively elevate issues internally or to vendors as relevant
• Ensure all visitors and contractors adhere to NEXTDC facility rules.
• Manual handling

This role is not focused on IT but leans more towards a hands‑on facility management position, involving practical tasks and operational responsibilities

From time to time, during shifts there may be travel between sites as required.

Qualifications

• Excellent customer service, communication skills and a 'can do' attitude
• Basic knowledge of data centres, data cabling and cable management (Desirable)
• A passion for learning about telecommunications and how things work!
• Keen interest in fixing and solving problems
• TAFE Cert in Telecommunications (desirable)
• Trade Certs (Electrician/HVAC Technician) (desirable)
• Australian Citizenship required (security clearance)

Additional Information

• Be part of a fast-growing, future-focused technology company
• Play a key role in supporting AI and digital infrastructure in Australia
• Thrive in a collaborative, inclusive, and values-driven culture
• Access career development and progression opportunities as we expand

Our mission is to continue building a diverse and inclusive workforce which represents the communities in which we operate.

Make NEXTDC your next move.