1498 | Retail Manager

LocumCo; Queensland; On-site; AUD 70,000 - 80,000; Full time

Job summary

LocumCo is seeking an experienced Pharmacy Retail Manager to lead a busy community pharmacy in the Darling Downs region. You will own front-shop operations, drive performance and deliver an exceptional customer experience while supporting a pharmacy team.

The role is permanent and full-time, offering a competitive salary in the AU$70,000–AU$80,000 range plus superannuation and KPI bonuses. Location is Toowoomba-based with local commuting.

Qualifications

• Must have proven leadership experience in managing front-of-shop teams in a retail/pharmacy setting.
• Strong retail operations expertise including stock control, promotions and visual merchandising.
• Demonstrated ability to meet sales targets and KPIs.
• Experience with rostering and wage management, payroll basics.
• Customer-focused mindset with excellent communication and problem-solving skills.

Responsibilities

• Lead front-shop operations and day-to-day retail activities.
• Drive retail performance and implement promotional campaigns.
• Support and train pharmacy retail staff to deliver excellent customer service.
• Maintain active stock control, ordering, and inventory management.

Skills

Leadership

Retail Operations

Merchandising

Stock Management

Customer Service

Sales & KPIs

Rosters & Wages

Team Culture

Job description

About The Role

We are urgently seeking an experienced Pharmacy Retail Manager to join a busy community pharmacy servicing the Darling Downs region. This is a permanent opportunity for a reliable, positive and organised retail professional who can independently lead the front shop and take ownership of the day-to-day retail operations. You will play a key role in driving retail performance, supporting the pharmacy team and delivering an exceptional customer experience.

About Our Ideal Candidate

• Leadership: Confident leading, training and supporting pharmacy retail staff.
• Retail Operations: Strong experience managing front-of-shop operations in a pharmacy environment.
• Merchandising: Experienced in merchandising and executing promotional campaigns.
• Stock Management: Confident with ordering, stock control and inventory management.
• Customer Service: Passionate about delivering excellent customer service.
• Sales & KPIs: Comfortable monitoring sales performance and working towards KPIs.
• Rosters & Wages: Understanding of staff rostering and wage management.
• Team Culture: Positive, proactive and committed to maintaining a strong team environment.

About The Location

Located in the Darling Downs region, this role offers an opportunity to work within a well-established community pharmacy serving the local area. Candidates based in Toowoomba or the wider Darling Downs region are welcome to apply if they are comfortable commuting to the pharmacy.

About The Offer

• Permanent, full-time position
• $70,000-$80,000 + superannuation
• Performance/KPI bonuses
• Remuneration negotiable for an exceptional candidate
• Opportunity to take ownership of front-shop operations
• Supportive environment with scope to make a meaningful impact on retail performance
• Urgent opportunity for an experienced Pharmacy Retail Manager ready to take the next step in their career.