Vienna After-Sales Luxury Client Advisor (Part-Time)

Rimowa GmbH; Wien; On-site; EUR 17,000 - 25,000; Part time

Benefits offered by this job

Staff discount

Lunch tickets

Pension plan

International LVHM group environment

Career development

LVMH Heart Fund

Job summary

RIMOWA in Vienna invites you to join as a Parttime Client Advisor (m/f/d). You will deliver first-class consultations, strengthen customer relationships, and handle after-sales topics as a dedicated contact.

Our iconic products set high standards for quality; you will manage first-class processing from acceptance to communication with the technical team, ensuring a seamless journey for every customer.

Qualifications

• Outgoing, customer-focused and luxury-oriented approach.
• Strong communication and relationship-building skills.
• Able to meet CRM targets and deliver high-quality service.

Responsibilities

• Provide first-class consultations to customers in-store and build long-lasting relationships.
• Serve as a trusted after-sales contact for customers and manage inquiries.
• Coordinate through the technical team for repair processing and return to customers.

Skills

Customer focus

Luxury sense

CRM goals

Job description

RIMOWA in Vienna invites you to join as a Parttime Client Advisor (m/f/d). You will deliver first-class consultations, strengthen customer relationships, and handle after-sales topics as a dedicated contact.

Our iconic products set high standards for quality; you will manage first-class processing from acceptance to communication with the technical team, ensuring a seamless journey for every customer.