Technical Sales & Business Development Manager

Redeem Technologies; Graz; On-site; EUR 70,000 - 95,000; Full time

Job summary

Redeem Solar Technologies GmbH in Graz, Austria is seeking a Technical Sales & Business Development Manager to expand our customer base across Europe and internationally. The role requires selling complex scientific reactor systems to universities, research institutes, and industrial R&D teams.

You will lead the full sales cycle from initial contact to quotation and order, travel for conferences, and collaborate with R&D and product teams to tailor solutions to customer applications.

Qualifications

• Previous sales experience in technical or scientific contexts.
• Experience selling scientific equipment to academic and industrial customers.
• Ability to manage the full sales cycle and quotation process.
• Based in Graz, Austria and willing to travel.

Responsibilities

• Manage and qualify incoming sales inquiries.
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• Proactively identify and approach new potential customers.
• Develop sales opportunities with universities and industrial R&D teams.
• Understand applications and translate requirements into product configurations.
• Present and explain reactor systems to scientists and purchasing teams.
• Own Redeem's online presence and content strategy.
• Develop and execute targeted sales, outreach, and marketing activities.
• Travel internationally for customer visits, conferences and exhibitions.
• Support order fulfilment, verify contents and shipping documents.
• Prepare quotations and advance opportunities to purchase.
• Build relationships with research groups and industrial R&D teams.
• Identify potential customers via publications and networks.
• Develop the German-speaking market (Austria, Germany, Switzerland).

Skills

Technical sales

Scientific sales

German fluency

English fluency

Communication skills

Relationship building

Travel willingness

Education

BSc/MSc or engineering degree

Chemistry/Engineering background

Job description

Scientific Reactor Systems | Graz, Austria

Do you have experience selling scientific or technical equipment to researchers and industrial R&D teams?

Redeem Solar Technologies GmbH is a growing technology company based in Graz developing and manufacturing advanced reactor systems for chemical research and process development.

Our customers include universities, research institutes and industrial R&D teams working in catalysis, flow chemistry, reaction engineering, electrochemistry, photochemistry and related fields.

We are looking for an experienced Technical Sales & Business Development Manager (m/f/d) to join our team in Graz and expand our customer base in the DACH region, across Europe and internationally.

Your role

Our customers are scientists and engineers, and our sales process is highly technical and consultative. Customers often approach us with an application or experimental challenge rather than simply requesting a standard product.

You will be responsible for understanding their requirements, identifying the appropriate Redeem solution and managing the commercial process from initial contact through quotation, follow-up and order.

Your responsibilities will include:

• Managing and qualifying incoming sales inquiries
• Proactively identifying and approaching new potential customers
• Developing sales opportunities with universities, research institutes and industrial R&D organizations
• Understanding customers' applications and translating their requirements into suitable product configurations
• Presenting and explaining our reactor systems to scientists, engineers and purchasing teams
• Deeply understanding and mapping customer needs, and translating findings and hypotheses into clear documentation that the wider team can use. Work closely with the design team to turn customer data and trends into actionable plans for products, marketing materials, and more.
• Owning and developing Redeem's online presence across LinkedIn, YouTube and the company website, including content and performance metrics
• Developing and executing targeted sales, outreach, and marketing activities within startup budgets and timelines
• Independently managing customer visits, conferences/exhibitions - including travel planning and logistics, and being willing to travel internationally
• Supporting order fulfilment, including verifying order contents, preparing shipping documentation, tracking, and working with the team to maintain accurate records of which parts customers have, orders, and shipment status
• Preparing quotations and systematically following opportunities through to purchase
• Building and maintaining relationships with research groups, industrial R&D teams and other technical customers
• Identifying potential customers through scientific publications, research projects, professional networks and industry developments
• Developing the German-speaking market, particularly Austria, Germany and Switzerland
• Representing Redeem at conferences, exhibitions, webinars and customer meetings
• Visiting customers and developing new accounts across Europe
• Working closely with our R&D and product development team on technically demanding and customized customer requirements
• Maintaining and developing the sales pipeline and supporting sales forecasting and planning

Documentation, metrics, and reporting:

oOwning and documenting customer and prospective customer interactions in a structured, measurable database, with clear follow-up actions and next steps.

oTurning customer, sales, event/outreach data into clear reports, actionable insights and measurable goals for decision‑making and planning.

oProactively identifying risks, defining next steps and developing contingency plans based on sales numbers and other metrics.

What we are looking for

For this position, previous relevant sales experience is essential.

You should have:

• Previous experience in technical or scientific sales
• A proven track record of selling scientific equipment, laboratory equipment, reactor systems, analytical equipment, process‑development equipment or comparable technical products
• Previous sales experience with both academic/research customers and industrial customers, particularly industrial R&D
• Experience managing the complete sales cycle, from lead generation and qualification through technical discussions, quotation, follow‑up, negotiation and closing
• A technical or scientific education, preferably in Chemistry, Chemical Engineering, Process Engineering, Materials Science, Mechanical Engineering or a related field
• A BSc, MSc, engineering degree or equivalent qualification; a PhD is not required
• Sufficient technical understanding to discuss applications with scientists and engineers and learn our reactor technologies in depth
• Professional fluency in German and English
• Strong communication, presentation and relationship‑building skills
• A proactive approach to developing new customers rather than relying only on incoming leads
• An organized approach to sales pipelines, quotations and customer follow‑up
• Willingness to travel for customer visits, conferences and exhibitions
• Willingness to be based in Graz, Austria

The experience we particularly value

We are especially interested in candidates who have previously sold products such as:

• Laboratory reactor and process‑development equipment
• Flow chemistry or continuous‑processing equipment
• Chemical synthesis equipment
• Catalysis and catalyst‑testing equipment
• Electrochemical equipment
• Scientific instrumentation
• Analytical or characterization equipment
• Laboratory automation systems
• Pumps, fluid‑handling or gas‑handling systems for research applications
• Other specialized laboratory or pilot‑scale equipment

The exact product is less important than having experience with a technical, consultative sales process where customers are scientists or engineers and the product needs to be matched to their application.

What success in this role looks like

You will be able to independently develop a customer relationship from first contact to purchase.

Rather than simply presenting a catalogue, you will ask the right questions to understand what the customer is trying to achieve, identify the appropriate solution, involve our technical team when necessary, prepare and follow up the commercial offer, and keep the opportunity moving forward.

You will also actively develop new business by identifying research groups and companies whose work could benefit from Redeem technologies and turning these prospects into customers.

What we offer

• A key commercial role in a growing technology company
• An established portfolio of specialized reactor technologies
• Customers across academia, research institutes and industrial R&D
• A technically interesting product range with significant opportunities for customized solutions
• Close collaboration with our scientists, engineers and management team
• The opportunity to take ownership of customer development in the DACH region and contribute to our international growth
• Direct involvement in shaping our sales and business‑development strategy
• Participation in international conferences, exhibitions and customer visits
• Product and technical training
• A high degree of independence and responsibility
• Development opportunities as the company and sales organization grow

About Redeem Solar Technologies

Redeem Solar Technologies GmbH develops and manufactures advanced reactor technologies for chemical research and process development.

Our portfolio includes configurable flow reactors, heterogeneous catalytic reactors, electrochemical cells, photoelectrochemical cells and specialized reactor platforms for demanding research applications. We also work with customers to develop customized reactor solutions when standard laboratory equipment cannot meet their requirements.

Our customers include universities, research institutes and industrial R&D organizations across Europe and internationally.