INSIDE SALES / ACCOUNT MANAGER (m/f/x)

ProChema GmbH; Wien; On-site; EUR 35,000 - 43,000; Full time

Benefits offered by this job

Meal allowance

Public transport pass

Company events

Job summary

ProChema GmbH in Austria is seeking an experienced Account Executive for international B2B sales of chemical materials. You will manage a defined portfolio of customers, grow volumes, and coordinate post-sales activities with logistics and customers.

You will collaborate with Product Managers and Field Sales, prepare offers and tenders, process orders in CRM, and use ERP systems. Fluency in German and English is essential; additional languages are a plus.

Qualifications

• 5+ years of experience in a B2B sales organization.
• Knowledge of Incoterms and core business processes is an advantage.
• Experience in business with chemical raw materials is an advantage.
• Excellent communication skills in German and English; additional languages a plus.

Responsibilities

• Manage a defined number of customers and grow volumes.
• Handle post-sales activities with logistics and customer communication.
• Collaborate with Product Managers and Field Sales.
• Prepare offers and tenders; follow up on opportunities.
• Process incoming orders and enter negotiation results into CRM.
• Identify opportunities to increase sales and gather market insights.
• Support Field Sales with data entries, orders, and admin tasks.
• Maintain data accuracy to support operations.
• Handle occasional claims and complaints professionally.

Skills

B2B sales

CRM experience

ERP systems

German language

English language

Negotiation

Education

Bachelor's degree in chemistry

Bachelor's degree in supply chain management

Bachelor's degree in international business

Bachelor's degree in international trade

Tools

CRM software

ERP software

Job description

WE ARE MOVED BY CHEMISTRY & PREPARING FOR THE FUTURE – LET’S BUILD IT TOGETHER!

Import and distribution of chemical materials for customer industries throughout Europe is competence and business of our privately owned group. We are growing on our own. Our multinational team - currently situated in fifteen locations in Europe and Asia - belongs to the best performing sales organizations of our multinational and local clients. Having a healthy financial basis, we continue to expand our personnel organization and offer attractive positions at several European sites.

Tasks

Your Business and Area of Responsibility

Our customers are local and multinational manufacturers of Adhesives, Composites, Coatings, Resins & Binders, Polymers, Polyurethanes, Rubber, etc.

• You are responsible for a defined number of your own customers and handle all aspects of the customer relationship, including the retention and growth of customer volumes.

• You handle post-sales activities, including interaction with logistics and professional communication with customers to address changes, delays, overdue payments and other logistical challenges.

• You act as a reliable contact for industrial customers, supporting sales activities; internally you collaborate with our Product Managers and Field Sales.

• You prepare offers and tenders and follow up on ongoing business opportunities.

• You process incoming orders and enter negotiation results into our CRM system.

• You identify opportunities to increase sales and gather market insights via phone and email.

• You support our Field Sales with system entries, order processing and administrative tasks.

• You follow up on our sample process and maintain accurate data administration to support operational efficiency.

• You manage occasional claims and complaints professionally.

Requirements

Your Profile & Talents

You are looking for a chance to grow in international business and to work with a company where performance, initiatives, teamwork as well as loyalty is rewarded!

• You are committed to customer service and can represent our company in occasional negotiations as well as establish trustful relations.

• You have 5+ years of experience within a B2B sales organization, working with all levels of stakeholders, preferably within an international distribution company. Experience in business with chemical raw materials is an advantage.

• You preferably hold a bachelor’s degree in chemistry, supply chain management, international business, international trade or a related field. Knowledge of Incoterms and fundamental business processes is an advantage.

• You have a high degree of resilience and organizational skills.

• You have an accurate work style and a hands-on personality.

• You are a team player, eager to learn and interested in understanding processes and connections.

• You have excellent communication skills, being business fluent in German and English. Apart from that Italian, French and Turkish would be a plus.

• You have profound experience with CRM-&ERP-systems.

Benefits

Our Offer

• The minimum annual gross salary for this position is €38,640 on a full-time basis, in accordance with the Collective Bargaining Agreement (KV Handel), plus an additional bonus. A market-competitive salary above the collectively agreed minimum will, of course, be offered depending on qualifications and experience.

• Additional benefits such as a meal allowance (EUR 8 per office day), public transport pass, and participation in company events.

• A responsible position & the chance to grow in an interesting, versatile, and dynamic job within a multicultural, open environment.

• A modern and spacious office in the infrastructure of Urban Garden MyHive am Wienerberg, with restaurants & shops nearby.

• Your chance to develop in an organically growing group with an open minded company atmosphere.

• A secure employment in a financially sound international company.

We are looking forward to get to know you!

100% discretion is granted.