Technical Advisor – Training & Quality (m/f/d)

Netcup Wiki; Österreich; On-site; EUR 45,000 - 70,000; Full time

Benefits offered by this job

Good transport connections

Flexible working hours

Further training programs

Company events

Job summary

Netcup Wiki is looking for a Technical Advisor in Austria to develop and conduct training courses that inspire and enhance the quality of the service. This full-time role demands creativity in training content delivery and a solid technical foundation in web hosting.

The ideal candidate will possess strong communication skills in both German and English, along with experience in using tools like Moodle. Flexible working hours and great transport connections are part of the job offer.

Qualifications

• Good technical knowledge in the areas of web hosting, domains, and vServer.
• Experience in designing and conducting technical training courses or workshops.
• Very good written and spoken German and English skills.

Responsibilities

• Processing internal employee inquiries and quality-related customer feedback.
• Documenting quality-related aspects from work processes.
• Designing, planning, and conducting training courses.

Skills

Technical knowledge in web hosting

Designing training courses

Strong communication skills

Experience with Moodle

Knowledge of Atlassian solutions

Fluent in German

Fluent in English

Job description

Technical Advisor – Training & Quality (m/f/d)

Be Yourself - Because that´s how we want You to be

We can, we want and we are also entitled to - because we are a team of highly motivated and qualified employees who are as passionate about inspiring customers as we are about working on technical solutions. And that makes us unique! If you want to take yourself and our products further, then come to us and shape the future of netcup!

as of now | Full-time | Vienna, Graz, Klagenfurt, Karlsruhe, Remote

You enjoy creative training and want to deliver content in a way that sticks in people's minds. With a high degree of initiative, willingness to learn, and commitment, you develop training formats that inspire, have a lasting effect, and measurably support our quality standards. If you want to motivate and support people, then you'll fit right into our team.

#PROFILE

• Processing internal employee inquiries and quality-related customer feedback
• Documenting and preparing quality-related aspects from work processes, internal feedback, and customer feedback
• Inquiry-based collaboration with relevant internal interfaces
• Preparing technical information for internal distribution to support and specialist departments
• Designing, planning, and conducting training courses
  (orfollow-upcourses) with Moodle
• Preparing and presenting training content, including creating and adapting training materials
• Reviewing learning progress and using practical examples to apply knowledge

#WANTED

• Good technical knowledge in the areas of web hosting, domains, and vServer
• Experience in designing and conducting technical training courses or workshops
• Ability to convey technical content in a way that is tailored to the target audience, understandable, and practical
• Experience with training or e-learning tools (e.g., Moodle)
• Patient, structured, and quality-oriented approach to work with a high degree of personal responsibility
• Experience with Atlassian solutions (Jira, Confluence) is an advantage
• Creativity and adaptability in the design and implementation of training content
• Very good written and spoken German and English skills

#WHAT WE OFFER

• Good transport connections and flexible working hours. Period.
• Further training, a mentoring program, free parking, a mobile phone and notebook, snacks and drinks, company cars, employee events, a fun corner...

Have we sparked your interest?

We look forward to your expressive application!