Strategic Energy & Utilities Account Leader (Austria)

Tieto; Wien; Hybrid; EUR 65,000 - 75,000; Full time

Benefits offered by this job

Laptop and smartphone for private use

Health programs

Team events

Excellent public transport connection

Food vouchers

Klimaticket cost contribution

Job summary

Tieto in Vienna seeks a Senior Customer Manager to lead strategic accounts in Austria's Energy & Utilities sector. You will build long-term relationships with key stakeholders, translate priorities into value-based initiatives, and collaborate with delivery teams to drive growth.

You will develop multi-year account plans, identify cross-selling opportunities across Data & AI, Cloud, and Enterprise Applications, and represent the sector in internal and external initiatives.

Qualifications

• 3+ years of experience in strategic account management, business development or customer relationship management within IT consulting, software or digital engineering.
• Strong track record in developing complex customer accounts and building trusted relationships with diverse stakeholders.
• Good understanding of the Energy & Utilities sector and its key topics, such as digitalization, the energy transition, or evolving expectations.
• Confidence engaging with senior and C-level stakeholders and turning strategic priorities into concrete opportunities.
• Experience collaborating across sales and delivery teams.
• Commercial and entrepreneurial mindset, with experience in account planning, contract renewals and sustainable growth.
• Excellent German and strong English skills, enabling you to communicate confidently with customers and international colleagues.

Responsibilities

• Take ownership and grow a portfolio of strategic accounts in the Austrian Energy & Utilities sector, with a clear focus on long-term customer value and commercial success.
• Develop multi-year account plans based on customer priorities, market developments and new business opportunities.
• Build trusted relationships with decision-makers and lead strategic conversations, account planning sessions and business reviews.
• Translate customer challenges into compelling, value-based proposals together with our delivery and solutioning teams.
• Identify and develop cross-selling and upselling opportunities across our portfolio, from Data & AI to Cloud and Software Engineering and Enterprise Applications.
• Represent the Energy & Utilities sector internally and externally by sharing market insights and contributing to go-to-market initiatives.

Skills

Strategic account management

Business development

Customer relationship management

Energy & Utilities sector knowledge

German and English fluency

Commercial mindset

Job description

Tieto in Vienna seeks a Senior Customer Manager to lead strategic accounts in Austria's Energy & Utilities sector. You will build long-term relationships with key stakeholders, translate priorities into value-based initiatives, and collaborate with delivery teams to drive growth.

You will develop multi-year account plans, identify cross-selling opportunities across Data & AI, Cloud, and Enterprise Applications, and represent the sector in internal and external initiatives.