Store Floor Lead: Customer Experience & Sales Leader

Abercrombie & Fitch Co.; Pasching; On-site; EUR 26,000 - 38,000; Full time

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to ensure customers receive quality in-store experience on the floor. You will act as Floor Supervisor, guiding Brand Reps and Stock Associates to keep store operations running smoothly and sales-focused.

As part of the store leadership team, you will drive performance through customer experience, coach teammates, maintain visual displays, and support opening/closing routines, POS operations, and inventory controls to protect store assets.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Leadership

Coaching

Customer experience

Sales orientation

Brand knowledge

Tools

POS systems

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to ensure customers receive quality in-store experience on the floor. You will act as Floor Supervisor, guiding Brand Reps and Stock Associates to keep store operations running smoothly and sales-focused.

As part of the store leadership team, you will drive performance through customer experience, coach teammates, maintain visual displays, and support opening/closing routines, POS operations, and inventory controls to protect store assets.