Assistant Manager m/w/d - ATRIO, Hollister

Abercrombie & Fitch Spain, SL; Villach; On-site; EUR 35,000 - 41,000; Full time

Benefits offered by this job

Quarterly Incentive Bonus Program

Paid Time Off

Definite Contract and Indefinite Contr

Merchandise Discount

Paid Volunteer Day per Year

Assosiate Assistance Program

Headspace app access

Training and Development

Career Advancement

Global Team culture

Job summary

Abercrombie & Fitch Co. in Austria seeks an Assistant Manager to blend business strategy, operations and people leadership.

You will drive sales by analyzing the business, overseeing opening/closing routines, and delivering best-in-class customer service while applying product knowledge and visual merchandising. The role develops talent, from recruitment and training to engagement, with a promote-from-within ethos.

Qualifications

• Bachelor's Degree or one year supervisory experience in a customer-facing role.
• CEFR B2 fluency in English and German.
• Strong customer focus and interest in current fashion trends.
• Excellent communication and interpersonal skills.
• Ability to coach others and build teams.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Customer service

Brand knowledge

Communication

Team leadership

Multitasking

Initiative

Interpersonal skills

English and German

Education

Bachelor's Degree

Supervisory experience

Job description

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store's organization.

What You'll Do

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.

What It Takes

• Bachelor's Degree OR one year of supervisory experience in a customer-facing role
• CEFR B2 Fluency in English & German, required
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic
• Possess strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.Ability to show up in a fast-paced and challenging environment

What You'll Get

• Quarterly Incentive Bonus Program
• Paid Time Off
• Definite Contract and Indefinite Contract*
• Merchandise Discount
• Comp days and floating holiday
• Paid Volunteer Day per Year, allowing you to give back to your community
• Associate Assistance Program access to free mental and behavioral health counseling
• Headspace; a leading science-based mental health solution app
• Carrot; a benefit designed to support your parenthood journey
• Training and Development
• Opportunities for Career Advancement, we believe in promoting from within
• A Global Team of People Who'll Celebrate you for Being YOU

*Indefinite contract is available after one definite contract

Any job offers for this role could be subject to applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide.

The starting rate for this position is € 34,500.00 annually (i.e., the recruiting pay range for this position is € 3 4,500.00 - € 41,244.00 annually). The starting rate and range may be modified in the future.

Starting gross annual salary is calculated based on the agreed working hours and paid in 12 equal monthly instalments plus two additional payments (14 salaries per year). The starting salary is subject to adjustments in line with the applicable Collective Bargaining Agreement (CBA) and may vary based on relevant industry experience.

Company Description

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.

Learn more about A&F Co. by visiting our corporate website here.

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.