Senior Customs Declarant: Import/Export & Compliance

Customs Support Group B.V.; Wien; On-site; EUR 33,000 - 50,000; Full time

Job summary

Customs Support Group is seeking an experienced customs professional in Austria to independently handle import/export clearances and advise customers on customs matters. You will work with customers, authorities, and partners to ensure compliant, efficient processes.

With strong German skills and knowledge of Austrian/EU regulations, you will contribute to project work, process improvements, and onboarding, while supporting cross-department collaborations in an international environment.

Qualifications

• Several years of professional experience in customs clearance, ideally as a Customs Declarant.
• Sound knowledge of Austrian and EU customs legislation and procedures.
• Experience in customer service and direct customer relationship management.
• Experience in project work and process improvement, ideally including customer implementation and operational process optimisation.
• A proactive, independent, structured, and solution-oriented working style.
• Strong communication skills and the ability to work effectively with customers and a wide range of stakeholders.
• Confident user of IT systems and standard Microsoft Office applications.
• Very good German skills; English skills are an advantage.
• P36 customs expert qualification is an advantage.

Responsibilities

• Independently manage and execute import and export customs clearances.
• Prepare, review, and process customs declarations and related documentation.
• Support and advise customers on customs-related matters, ensuring a high level of customer service.
• Liaise with customers, customs authorities, transport providers, and internal departments.
• Analyse and resolve complex customs cases, discrepancies, and operational issues.
• Participate in customer projects, the implementation of new processes, and the optimisation of existing workflows.
• Support customer onboarding and contribute to the further development of our customs services.
• Ensure compliance with applicable customs legislation, regulations, and internal compliance requirements.

Skills

Customs clearance

Austrian/EU customs law

Customer service

Process improvement

Proactive, independent working style

Strong communication

IT systems & MS Office

German language

P36 customs expert qualification

Tools

Microsoft Office

Job description

Customs Support Group is seeking an experienced customs professional in Austria to independently handle import/export clearances and advise customers on customs matters. You will work with customers, authorities, and partners to ensure compliant, efficient processes.

With strong German skills and knowledge of Austrian/EU regulations, you will contribute to project work, process improvements, and onboarding, while supporting cross-department collaborations in an international environment.