Senior Customer Success Leader — Enterprise Growth

Autodesk; Österreich; Vor Ort; EUR 60.000 - 90.000; Vollzeit

Zusammenfassung

Autodesk is seeking a Customer Success Manager to lead post-sale engagement with our largest Nordic accounts. You will be the primary contact for customers, driving adoption, account growth, and strategic value realization through collaboration with sales, delivery, and support teams.

You will translate business challenges into Autodesk solutions, build trusted advisory relationships, and guide customers toward measurable ROI while ensuring successful adoption of our AECO and MFG offerings.

Qualifikationen

• Minimum 3+ years experience in a customer-facing role.
• Experience with large/complex Enterprise organizations.
• Industry experience in AECO is beneficial.

Aufgaben

• Acts as the single point of contact for Autodesk and key customer stakeholders in named accounts.
• Drives post-sale account management and customer relationship development.
• Provides strategic advisory services and coordinates support to maximize ROI in Autodesk solutions.
• Develops and maintains a strategic customer success plan for named accounts.
• Collaborates with internal subject matter experts to translate customer challenges into business solutions.

Kenntnisse

Customer-facing

Account management

Stakeholder management

German language

English language

Ausbildung

Bachelor's degree

Jobbeschreibung

Autodesk is seeking a Customer Success Manager to lead post-sale engagement with our largest Nordic accounts. You will be the primary contact for customers, driving adoption, account growth, and strategic value realization through collaboration with sales, delivery, and support teams.

You will translate business challenges into Autodesk solutions, build trusted advisory relationships, and guide customers toward measurable ROI while ensuring successful adoption of our AECO and MFG offerings.