Senior Assistant & Back Office Management (f/m/d) Full-time

Risk Consult; Wien; On-site; EUR 31,000 - 37,000; Full time

Benefits offered by this job

Structured training

Close cooperation with department管理

Creative freedom

Job summary

Risk Consult in Vienna is seeking an experienced Operational Back Office & Administration specialist to take responsibility for back-office processes, coordinate a small team, and support department management.

You will participate in merging back-office areas into a cross-department pool, develop processes, ensure data quality, and maintain efficient, reliable workflows while staying hands-on and service-oriented.

Qualifications

• Several years of experience in operational back office or a comparable assistant function with high independence.
• Strong organizational talent and forward-looking way of working with the ability to set priorities.
• Very good Excel skills and experience in preparing documents and evaluations.
• Experience coordinating processes or small teams and enjoyment of creating structure and commitment.

Responsibilities

• Handle central back-office processes from order receipt to invoicing.
• Ensure structured and on-time processes in day-to-day business.
• Operational follow-up of projects and coordination of tasks and emails.
• Maintain data structures and ensure high data quality.
• First point of contact for customers and independent processing of inquiries.
• Coordinate appointments, prepare documents and evaluations (especially Excel).
• Coordinate a small back-office team (1–2 employees) and harmonize processes.

Skills

Excel expertise

Organizational skills

Team coordination

Discretion

Tools

MS Office

Job description

Operational back office, team coordination & support of the department management

We are an established, internationally active consulting firm in the field of risk management based in the heart of Vienna. Our focus is on technical risk analysis, valuation and claims management.

To support our team, we are looking for an experienced person who will take responsibility for operational back-office processes in addition to classic assistance, coordinate a small team professionally and actively develop existing processes.

Your role

You will be the central organizational interface in the back office and combine independent operational tasks with the technical coordination of a small team and the support of the department management.

In addition, you will be involved in the planned merger of existing back-office areas into a cross-departmental back-office pool and support its step-by-step development and further development.

Operational Back Office & Administration

• Independent handling of central back-office processes – from order receipt to invoicing
• Ensuring structured and on-time processes in day-to-day business
• Operational follow-up of projects as well as coordination of incoming tasks and central e-mail accounts
• Maintenance and further development of data structures as well as ensuring high data quality
• First contact person for customers as well as independent processing and coordination of inquiries

Assistant to the head

• Forward-looking organisation and coordination of appointments, topics and processes
• Preparation and preparation of documents as well as preparation of evaluations (especially Excel)
• Independent follow-up of open points, deadlines and feedback
• Processing of selected administrative tasks (e.g. travel expense reports) as well as identification of potential for improvement and relief

Office Management & Team Coordination

• Technical coordination of a small back-office team (1–2 employees)
• Central contact person for organizational and operational issues in the team
• Ensuring efficient processes and further development of existing standards and processes
• Participation in the step-by-step development of a cross-departmental back-office pool, in particular in the harmonization of processes, the coordination of responsibilities and the development of common working standards

Your profile

• Several years of in-depth professional experience in the operational back office or in a comparable assistant function with a high degree

of independence

• Strong organizational talent, structured and forward-looking way of working as well as the ability to set

priorities

• Very good Excel skills and experience in the preparation of documents and evaluations
• Experience in the coordination of processes or smaller teams as well as enjoyment of creating

structure and commitment

• Willingness to further develop existing processes and actively shape

organizational changes

• Professional communication, confident appearance and high service orientation
• Hands-on mentality, reliability, quality awareness and discretion

Our offer

• Responsible, long-term position in a stable corporate environment
• Independent area of responsibility with clear responsibilities and creative freedom
• Close cooperation with the department management and short decision-making processes
• Structured training and an appreciative working environment
• Opportunity to actively support the further development of the back office and the establishment of joint structures

Modern

• Flexible working hours in a predictable working environment

A monthly gross salary of at least EUR 3,067.03 on a full-time basis applies to this position, with the willingness to overpay in line with the market depending on qualifications and professional experience.