Sales Associate (m/f/d), Vienna

Christian Dior Couture; Wien; On-site; EUR 32,000 - 42,000; Full time

Benefits offered by this job

Lunch benefit

Corporate Benefits

Probation period bonuses

Referral Program Bonus

Family Atmosphere & Flat Hierarchies

Training & Development opportunities

Career opportunities within the LVMH

Job summary

Christian Dior Couture in Vienna is seeking a Sales Associate to deliver exceptional customer care and represent the Maison with passion. You will drive sales, build client relationships, and ensure an exclusive luxury experience in store.

The role requires strong communication in German and English, 2+ years in retail or hospitality, and a customer-focused mindset. A dynamic team and growth opportunities within the Dior family await.

Qualifications

• 2+ years of experience in retail or hospitality
• Strong communication, empathy, and a passion for luxury
• Ability to develop lasting client relationships in a fast-paced environment

Responsibilities

• Achieve and exceed individual sales goals and KPIs
• Maintain a welcoming, client-focused environment with best-in-class service
• Develop local and international client book and recruit top clients
• Demonstrate product expertise and share stories to engage clients
• Collaborate with management to resolve client issues for business benefit

Skills

German & English

Job description

Poste

“Whatever you do — for work or pleasure — do it with passion! Live with passion!” Christian Dior

Christian Dior Couture offers more than a beautiful brand to our clients; We invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family.We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior.

For our boutique in Vienna, we are looking for a Sales Associate. As a member of our team, you are responsible for excellent customer care and service quality according to our current standards. You are the ambassador of the Maison Christian Dior and make every customer feel welcomed and cherished on an exclusive level.

Missions

Tasks & Responsibilities

• Achieve and exceed individual Sales Goals and Key Performance Indicators (KPI)
• Maintain a strong drive for results and a positive mindset at all times
• Ensure a welcoming client focused environment, which includes offering best in class service, in person, over the phone and through electronic communication
• Develop local and international client book with the ability to recruit and develop top clients
• Demonstrate strong product expertise, engage clients through the details and stories of our products
• Problem-solving in partnership with the management team to ensure that each client issue is properly resolved to the benefit of the business and the client

Profil

• 2+ years of experience in retail or hospitality environment
• Strong drive for business results with a passion for creativity, fashion and the Maison
• Strong communication skills, empathy, and agile mindset
• Ability to develop lasting relationships with people through strong communication
• Prioritization and time management skills in a fast-paced environment
• Fluent in German and English, another language on top is a plus

Information à l'attention des candidats

The opportunity to join the LVMH Group (Louis Vuitton Moët Hennessy), the world leader in high-quality and luxury products. We are working in an international environment with passionate people and amazing development opportunities – as we follow the lifelong learning approach.

Working at Dior is not only about entering the world of exclusive luxury, it also offers lovely benefits.

• Lunch benefit with 144€ net per month
• Access to Corporate Benefits
• Special Employee conditions after successful completion of probation period
• Referral Program Bonus
• Family Atmosphere & Flat Hierarchies
• Opportunities for further training and development
• Career opportunities within the LVMH Group