Retail Store Leader: Deputy Manager & Ops Innovator

Mr-Marvis-; Österreich; On-site; EUR 34,000 - 42,000; Full time

Benefits offered by this job

10% monthly bonus

25 vacation days

13th and 14th salary

20% staff discount on full collection

Lunch allowance €8 per working day

Workwear package

Team events

Job summary

MR MARVIS is seeking an Assistant Store Manager for our first Vienna store. You will act as the Store Manager’s strategic partner, drive commercial results, and lead on-floor training to develop a motivated team.

You’ll manage daily operations, stock, and visuals, welcome new hires, handle customer complaints, and help with staff scheduling. German and English fluency are required to support our diverse customer base.

Qualifications

• At least 1 year of relevant experience, preferably in a retail environment.
• Entrepreneurial mindset, commercial drive and a true team player.
• You can lead a team positively and align them with targets and results.
• Strong communication skills and a professional, approachable manner.
• Hands-on mentality and excellent organisation.
• Affinity with fashion, retail and customer experience.
• Flexible and solution-oriented with an eye for detail.
• Very good command of German and a good command of English.

Responsibilities

• Act as the Store Manager’s strategic partner and deputise in their absence, ensuring continuity in store operations, team morale, and financial performance.
• Take charge of the cash office, handling daily settlements and backend cash management.
• Welcome and onboard new hires, leading daily on-the-floor training sessions.
• Handle tough customer complaints confidently, finding fair, independent solutions.
• Partner on staff scheduling, building smart shifts with the Store Manager.
• Lead by example on the sales floor, keeping the team motivated and aligned with targets.
• Boost overall store performance by focusing on key retail metrics and commercial goals.
• Oversee inventory and admin, keeping stock organized and compliant with paperwork.
• Uphold premium store presentation and bring local brand events and campaigns to life.

Skills

German proficiency

English proficiency

Team leadership

Retail experience

Job description

MR MARVIS is seeking an Assistant Store Manager for our first Vienna store. You will act as the Store Manager’s strategic partner, drive commercial results, and lead on-floor training to develop a motivated team.

You’ll manage daily operations, stock, and visuals, welcome new hires, handle customer complaints, and help with staff scheduling. German and English fluency are required to support our diverse customer base.