Assistant Store Manager — Lead, Train & Inspire Retail

Mr Marvis; Wien; On-site; EUR 31,000 - 40,000; Full time

Benefits offered by this job

Monthly bonus 10%

25 vacation days

13th/14th salary

Staff discount 20%

Lunch allowance

Team events

Job summary

MR MARVIS is seeking a proactive Assistant Store Manager for our Vienna store to support the Store Manager with daily operations, team leadership, and delivering outstanding customer experiences. You will help manage stock, scheduling, training, complaints, and premium store presentation while maintaining high brand standards.

You will lead the sales floor, drive store performance, and help execute local events and campaigns, reporting to the Store Manager in a fast-paced fashion retail

Qualifications

• At least 1 year of relevant experience, preferably in a retail environment.
• Entrepreneurial mindset with commercial drive and teamwork.
• Ability to lead a team positively and align them with targets.
• Strong communication and professional, approachable manner.
• Hands-on mentality and excellent organisation.
• Affinity with fashion, retail and customer experience.
• Flexible and solution-oriented with attention to detail.
• Very good German and good English proficiency.

Responsibilities

• Act as the Store Manager’s strategic partner and deputise in their absence to ensure seamless operations, morale and financial performance.
• Take charge of the cash office, including daily settlements and backend cash management.
• Welcome and onboard new hires and conduct daily on-the-floor training.
• Handle tough customer complaints with fair, independent solutions to protect CX.
• Partner on staff scheduling to optimise shifts and productivity.
• Lead by example on the sales floor to keep the team motivated and aligned with targets.
• Boost store performance by focusing on key retail metrics and commercial targets.
• Oversee inventory and admin, keeping stock organized and paperwork up to date.
• Uphold premium store presentation and bring local brand events and campaigns to life.

Skills

Retail experience

Team leadership

Communication skills

Organisational skills

Customer experience

Detail orientation

German (C1) & English

Job description

MR MARVIS is seeking a proactive Assistant Store Manager for our Vienna store to support the Store Manager with daily operations, team leadership, and delivering outstanding customer experiences. You will help manage stock, scheduling, training, complaints, and premium store presentation while maintaining high brand standards.

You will lead the sales floor, drive store performance, and help execute local events and campaigns, reporting to the Store Manager in a fast-paced fashion retail