Assistant Store Manager - Lead Team & Store Performance

Mr Marvis; Wien; On-site; EUR 26,000 - 31,000; Full time

Benefits offered by this job

10% monthly bonus

25 vacation days

13th and 14th salary

20% staff discount

Lunch allowance (€8)

Workwear package

Team events

Job summary

MR MARVIS in Vienna is seeking an Assistant Store Manager to support the Store Manager as a strategic partner, oversee daily operations, and lead the team on the shop floor. You will help manage stock, events, and guest experience while driving commercial targets.

The role combines frontline leadership with hands-on coaching, in-store events, and stock control, offering a route into senior retail management within a growing fashion brand.

Qualifications

• At least 1 year of relevant experience, preferably in a retail environment.
• Entrepreneurial mindset, commercial drive and a true team player.
• Ability to lead a team positively and align them with targets and results.
• Strong communication skills and a professional, approachable manner.
• Hands-on mentality and excellent organisation.
• Affinity with fashion, retail and customer experience.
• Flexible and solution-oriented with an eye for detail.
• Very good command of German and a good command of English.

Responsibilities

• Act as the Store Manager’s strategic partner and deputise in their absence, ensuring continuity in store operations, team morale, and performance.
• Take charge of the cash office, handling the safe, daily financial settlements, and backend cash management.
• Welcome and onboard new hires, leading daily on-the-floor training sessions.
• Handle tough customer complaints confidently, finding fair and independent solutions.
• Partner on staff scheduling to build smart shifts that optimise productivity.
• Lead by example on the sales floor, keeping the team motivated and aligned.
• Boost store performance by focusing on key metrics and hitting commercial targets.
• Oversee inventory and admin, keeping stock organized and paperwork up to date.
• Uphold premium store presentation and support local brand events and campaigns.

Skills

Leadership

Team training

Customer service

Communication

Organisational skills

German language

English language

Job description

MR MARVIS in Vienna is seeking an Assistant Store Manager to support the Store Manager as a strategic partner, oversee daily operations, and lead the team on the shop floor. You will help manage stock, events, and guest experience while driving commercial targets.

The role combines frontline leadership with hands-on coaching, in-store events, and stock control, offering a route into senior retail management within a growing fashion brand.