Retail Specialist: Personal Tech & Customer Experience

Apple Inc.; Österreich; Sur place; EUR 26 000 - 42 000; Plein temps

Avantages offerts par ce poste

Comprehensive insurance

Retirement benefits

Product discounts

Relocation assistance

Tuition reimbursement

Résumé du poste

Apple Retail is looking for a Specialist who delivers outstanding customer service by understanding individual needs and presenting Apple products and services. You’ll educate customers on purchase options, share ownership opportunities, and support peers with product knowledge and processes.

You’ll contribute to an inclusive store environment, stay updated on Apple offerings, and embody Apple’s values through daily interactions with customers.

Qualifications

• Availability to work nights, weekends, and public holidays in-store.
• Proficient in the local language, both written and spoken.
• Knowledge of Apple products and services.
• Customer-focused approach with ability to personalize recommendations.

Responsabilités

• Deliver excellent service by understanding customer needs and offering relevant Apple products and services.
• Educate customers on purchase options and Product Zone sales processes.

Connaissances

Customer service

Communication skills

Product knowledge

Sales oriented

Team collaboration

Description du poste

Apple Retail is looking for a Specialist who delivers outstanding customer service by understanding individual needs and presenting Apple products and services. You’ll educate customers on purchase options, share ownership opportunities, and support peers with product knowledge and processes.

You’ll contribute to an inclusive store environment, stay updated on Apple offerings, and embody Apple’s values through daily interactions with customers.