In-Store Product & Service Specialist

Apple Inc.; Lavamünd; On-site; EUR 26,000 - 36,000; Full time

Job summary

Apple Inc. is seeking a friendly Specialist for our Austrian Apple Retail store. You will build brand loyalty by understanding customer needs, recommending products, and guiding purchases. You’ll educate customers on options while staying current on Apple services and ownership opportunities.

You will support teammates, contribute to an inclusive environment, and perform store tasks as needed, aligning with Apple’s values of inclusion and diversity.

Qualifications

• Availability to work a schedule based on business needs including nights, weekends, and public holidays.
• Proficient in the local language, both written and spoken.

Responsibilities

• Deliver excellent service by understanding customer needs and presenting products and services.
• Educate customers on relevant ways to buy products.
• Stay up to date on Apple products, services, purchase options, and sales processes.
• Support peers by sharing knowledge and assisting with ownership opportunities.
• Maintain an inclusive environment and demonstrate Apple's values.
• Perform other tasks as needed in the store.

Skills

Apple product knowledge

Customer service

Team collaboration

Curiosity to learn

Job description

Apple Inc. is seeking a friendly Specialist for our Austrian Apple Retail store. You will build brand loyalty by understanding customer needs, recommending products, and guiding purchases. You’ll educate customers on options while staying current on Apple services and ownership opportunities.

You will support teammates, contribute to an inclusive environment, and perform store tasks as needed, aligning with Apple’s values of inclusion and diversity.