Retail Manager Austria, Switzerland & Poland (m/f/x)

Carhartt WIP (Work In Progress); Wien; On-site; EUR 44,000 - 52,000; Full time

Job summary

Carhartt WIP in Vienna seeks a Retail Manager (m/f/x) for Austria, Switzerland and Poland to lead and develop our multi-country retail network from the Vienna showroom. You will directly manage Store Managers, recruit, train, coach and support operations while driving sales performance and store standards.

The role requires strategic leadership, KPI-driven decision making, and strong collaboration with HR, Finance and Visual Merchandising. Travel to stores across the region is expected.

Qualifications

• Experience in retail management across multiple sites and adapting to local/international realities.
• Strong strategic leadership and management skills.
• Excellent communication and interpersonal abilities to foster collaboration.

Responsibilities

• Direct Management of all Store Managers, including recruitment, training, coaching, daily support, operations and management.
• Define and implement strategic objectives for Store Managers in alignment with company leadership, setting qualitative and quantitative goals.
• Analyse key retail KPIs, leveraging data-driven insights to refine strategies and boost sales performance.
• Conduct field visits following company guidelines and monitor inventory results with action plans.
• Collaborate cross-functionally with HR, Finance, Visual Merchandising, Retail Merchandising and other departments to align efforts.
• Act as a brand ambassador, representing Carhartt WIP and building strong relationships with customers and partners.

Skills

Retail management

Leadership

Strategic planning

Data-driven analysis

Communication

Customer experience

Multi-site operations

Team coaching

Job description

Carhartt WIP is part of the WIP Trading AG. Our family-owned business group started as a licensee and European distributor of the US workwear manufacturer Carhartt in the early 1990s. Since then, it develops its own collections based on workwear originals.

Carhartt Work In Progress aims to continuously progress and evolve, without ever losing sight of its origins. Over the course of the past three decades, our business has developed organically, along with its customers, the culture that surrounds the brand, and its employees who have helped shape what Carhartt WIP is today.

For our showroom in Vienna, we are looking for you as Retail Manager (m/f/x) for Austria, Switzerland and Poland.

Your Responsibilities

• Direct Management of all Store Managers, including recruitment, training, coaching, daily support, operations and management
• Define and implement strategic objectives for Store Managers in alignment with company leadership, setting both qualitative and quantitative goals to drive success
• Analyse key retail performance indicators (KPIs), leveraging data-driven insights to refine strategies, optimise sales performance, and enhance overall store efficiency
• Conduct field visits in accordance with the company´s guidelines
• Monitor inventory results, develop action plans with management and stores to improve results
• Support all operational activities related to the opening/renovation/closing of new stores and the roll-out of projects in your area
• Execute and drive the company's strategic initiatives, ensuring business objectives are met through effective planning and operational excellence.
• Collaborate cross-functionally with HR, Finance, Visual Merchandising, Retail Merchandising, and other relevant departments to align efforts and achieve company-wide goals. Identify areas for improvement and implement innovative solutions, optimizing retail performance, efficiency, and customer experience.
• Act as a brand ambassador, representing the company in all interactions and fostering strong relationships with customers, stakeholders, and business partners.

Your Profile

• Experience in retail (multi-site) and ability to adapt to different local/international realities, with a strong ability to optimise operations, boost sales, and ensure excellent store performance
• Strategic leadership and management skills
• Outstanding communication and interpersonal abilities, fostering collaboration across different levels of the organization and creating a motivating and productive work environment
• Deep knowledge of and strong interest in the brand world, with a keen eye on market trends and innovative strategies
• Strong commercial acumen and customer-centric mindset, focused on delivering an exceptional shopping experience that drives customer loyalty
• Flexibility and willingness to travel internationally
• Fluency in German and English

For this position, we offer a gross monthly salary of at least €4,300 for full-time work, in accordance with the collective bargaining agreement for retail employees. Depending on your qualifications and prior experience, we are willing to pay above the standard rate.