Remote VIP Host - Data-Driven iGaming Concierge

Jobgether; Lavamünd; Remote; EUR 74.000 - 116.000; Vollzeit

Benefits dieser Stelle

Fully remote

Benefits cafeteria

Children allowance

Mental health support

Sports and wellness

Language courses

Automotive services

Veterinary services

Home office setup

Dental services

Books and stationery

Training compensation

Massage and wellness

International iGaming exposure

Zusammenfassung

Jobgether represents a partner company seeking a VIP Host based in Switzerland to deliver highly personalized service to a portfolio of high-value clients in a fast-paced iGaming environment.

You will build long-term relationships through proactive communication, data-driven engagement, and seamless support across sportsbook and online casino products, while coordinating with internal teams to resolve issues and maximize client lifetime value.

Qualifikationen

• Experience in VIP account management or similar client-facing roles.
• Proven communication and relationship-building skills.
• Proactive, service-oriented approach with multi-channel communication.
• Strong analytical ability to interpret player data.
• Familiarity with sportsbook or online casino products.
• Experience with CRM platforms and maintaining records.
• Ability to work in a fast-paced international environment.

Aufgaben

• Manage a portfolio of VIP clients with personalized service.
• Engage via calls, messages, and proactive offers.
• Analyze player data and market research to guide engagement.
• Process personalized bonuses and betting requests accurately.
• Monitor player behavior and develop engagement strategies.
• Use Tableau and reporting tools to identify trends.
• Coordinate internally to resolve issues and protect client relationships.

Kenntnisse

VIP account management

CRM platforms

Client-facing

Sales experience

Customer support

Communication skills

Tableau

Tools

Tableau

Jobbeschreibung

Jobgether represents a partner company seeking a VIP Host based in Switzerland to deliver highly personalized service to a portfolio of high-value clients in a fast-paced iGaming environment.

You will build long-term relationships through proactive communication, data-driven engagement, and seamless support across sportsbook and online casino products, while coordinating with internal teams to resolve issues and maximize client lifetime value.