Remote Project Manager - Digital Service Tools & SPC

Jobvite, Inc.; Österreich; Remote; EUR 70.000 - 110.000; Vollzeit

Benefits dieser Stelle

Remote & flexible working time model

Moving cost support for new employees

Canterins and meals nearby

Zusammenfassung

INNIO seeks a Project Manager for Digital Service Tools to lead the SPC-focused initiatives and align business requirements with digital solutions. You will educate the service organization, manage rollouts of new features, and drive improvements across the Global Service Organization.

Collaboration with Digital team, Product Owners, and Field Service teams is essential to ensure seamless integration and effective communication of digital initiatives.

Qualifikationen

• Bachelor in engineering or related management area.
• Change management experience and process optimization.
• Solid background in project management.
• Relevant project and product management know-how.
• Project management and cross-functional collaboration skills.
• Know-how of new technologies in After Sales.

Aufgaben

• Leadership and Strategy: Lead the Component Management project, aligning business and user requirements with digital solutions. Actively educate the service organization on digital projects and support in gatekeeping for project requests and sign-off on product introductions.
• Program Management: Lead cross-functional projects, mainly with SPC focus, in close collaboration with Engineering, IT & the digital team to successfully develop and roll-out new digital tools, and continuously improve the current portfolio.
• Value Proposition: Support the value proposition of digital service tools, ensuring alignment with business objectives and customer needs. Define KPIs, ensure their transparency and follow-up on improvements.
• Development and Implementation: Define requirements and help to prioritize developments and improvements. Lead the implementation process and coordinate testing and user support. Monitor NPI projects to ensure SPC covers the latest engine configurations.
• Training and Development: Coordinate the creation and update of training materials, formats, certifications, and curriculums to support digital service tools. Closely cooperate with workpreps and other endusers to ensure process adherence.
• Problem Solving: Address unique problems that have a broad impact on the business, requiring in-depth interpretive thinking and complex judgment and translate issues into actioanable items & problem statements.
• Service and Process Improvement: Act as a change agent for service and process improvements, lead initiatives like the taxonomy mapping approach and AI enabled Service project.

Ausbildung

Bachelor in engineering or related management area

Jobbeschreibung

INNIO seeks a Project Manager for Digital Service Tools to lead the SPC-focused initiatives and align business requirements with digital solutions. You will educate the service organization, manage rollouts of new features, and drive improvements across the Global Service Organization.

Collaboration with Digital team, Product Owners, and Field Service teams is essential to ensure seamless integration and effective communication of digital initiatives.