Remote Product Solutions Specialist - Europe (SaaS)

LimeFlight; Wien; Remote; EUR 60,000 - 90,000; Full time

Job summary

LimeFlight is seeking a Product Solutions Specialist to act as the operational extension of Product Management, leading customer implementation and customization projects from discovery through adoption and value realization.

You will partner with customers during onboarding, solution design, requirements engineering, delivery, testing, rollout, and adoption, translating needs into scalable product solutions and collaborating with engineers where needed.

Qualifications

• 5+ years of experience in Product Specialist or Business Analysis roles within a B2B SaaS environment.
• Strong understanding of SaaS products and software implementation processes.
• Excellent communication and stakeholder management skills.
• Experience gathering and documenting business requirements.
• Strong presentation and customer-facing skills.
• Ability to translate customer needs into clear and structured requirements.

Responsibilities

• Act as the primary product contact for onboarding, implementation, and customization projects.
• Guide customers in adopting LimeFlight's workflows and best practices.
• Explain technical concepts to business and technical stakeholders.
• Support rollout activities, testing, and change management.
• Ensure delivered solutions achieve business outcomes and customer objectives.
• Collaborate with Product Managers when requirements impact core product strategy.

Skills

SaaS product knowledge

Stakeholder management

Requirements gathering

Customer-facing communication

Onboarding & adoption

Technical explanation to non-technical

Tools

APIs

Data models

Integrations

Job description

LimeFlight is seeking a Product Solutions Specialist to act as the operational extension of Product Management, leading customer implementation and customization projects from discovery through adoption and value realization.

You will partner with customers during onboarding, solution design, requirements engineering, delivery, testing, rollout, and adoption, translating needs into scalable product solutions and collaborating with engineers where needed.