Receptionist (f/m/d)

Hapimag AG; Wien; Vor Ort; EUR 21.000 - 25.000; Teilzeit

Benefits dieser Stelle

Year-round position

Performance-based pay

Vacation time at Hapimag resorts

Special stays at Hapimag resorts

Zusammenfassung

Hapimag Resort Vienna seeks friendly Front Office staff to warmly greet guests and support them during their stay. Responsibilities include check-in/check-out, reservations processing, and cash handling in a welcoming, service-oriented environment.

We value a passion for international guests, basic MS Office skills, and language abilities in German plus Italian and English. Flexible 25–50% hours are possible; join a team that welcomes holidays and weekend work as part of a dynamic resort setting.

Qualifikationen

• Completed education, preferably in the tourism industry.
• Experience in guest-facing roles is a plus.
• Good IT skills and MS Office proficiency.

Aufgaben

• Care for and advise guests during their stay.
• Assist with check-in/check-out and cash handling.
• Process reservations and maintain back-office records.
• Actively upsell excursions and city tours.
• Perform administrative tasks to support front office operations.

Kenntnisse

Guest interaction

MS Office

German

Italian

English

Flexibility

Team spirit

Ausbildung

Education in tourism (preferred)

Tools

MS Office

Jobbeschreibung

Hapimag Resort Vienna is located in the 8th district. The 34 holiday apartments exude Viennese charm, and the green inner courtyard is the ideal retreat after an eventful day in the city. Thanks to the central location and excellent public transport links, guests can leave their cars in the on-site underground car park. Our reception team is available to assist our guests throughout the day with advice and support.

Following the resort’s renovation, we are looking for dedicated individuals to strengthen the Front Office department for the reopening. We are searching for people who will greet our guests with an open smile.

What you can expect

• Caring for and advising our guests during their stay
• Check-in / Check-out and cash management
• Processing reservations
• Active upselling (excursions, city tours, etc.)
• Administrative tasks in the back office

What you bring along

• A passion for interacting with international guests
• A completed education, preferably in the tourism industry
• Proficiency in common IT systems (MS Office)
• Very good German and good Italian and English skills
• Flexible working hours of 25%-50% are possibleTeam spirit, a high degree of independence and flexibility (willingness to work on holidays and weekends)
• Knowledge of the local area

What we offer

Local benefits

• New and interesting challenges every day
• A secure job in a pleasant working environment (year-round position)
• Comprehensive onboarding and training
• Performance-based pay (minimum salary €2,026.00 for 40 hours)
• Experience two weeks of vacation at a Hapimag resort of your choice without point deduction
• Benefit from attractive special conditions for stays at all Hapimag's own resorts worldwide

Benefits at Hapimag

When will you be available to work (i.e. what is your notice period)

As pioneers of the sharing economy, we are a team of over 1,800 people and approximately 120,000 members. Our common goal: a high-quality and sustainable vacation experience. Together, we use 56 different vacation resorts in popular destinations across Europe - by the sea, in the mountains, or in cities. Why? Because we want to vacation in a relaxed and responsible way.