Partner Sales Support Specialist

AutoStore™; Graz; Vor Ort; EUR 60.000 - 90.000; Vollzeit

Zusammenfassung

AutoStore™ is seeking a Partner Sales Operations Specialist to serve as the operational contact for our partners, handling a high volume of requests and coordinating cross-functionally to ensure timely and accurate responses.

You will liaise between partners and internal teams, maintain CRM data integrity, and support sales initiatives with partners, while identifying ways to improve processes and partner experience.

Qualifikationen

• 5+ years of experience in Sales Operations within a B2B environment.
• Fluent in English and German.
• Ability to diagnose customer requests and propose swift solutions.
• Strong administrative and operational accuracy.
• Structured, process-oriented, with proactive follow-up.

Aufgaben

• Serve as the primary operational point of contact for partner inquiries and day-to-day business needs.
• Act as a liaison between partners and internal teams to ensure transparent communication and prompt issue resolution.
• Ensure CRM data is complete and accurate; facilitate information flow and timely responses.
• Work with Partner Sales Managers to support objectives and share programs with partners.
• Identify opportunities to improve internal processes and the partner experience.

Kenntnisse

Sales Operations

B2B

English

German

CRM

Tools

CRM systems

Jobbeschreibung

AutoStore™ holds a simple yet powerful vision: to store and move things for everyone, everywhere. Founded in Norway, we’ve grown into a global technology company. AutoStore uses advanced software to automate and orchestrate order fulfillment. Our goal is to ensure orders arrive faster than ever, with minimal environmental impact. That’s how we help brands exceed customer expectations.

We have more than 1600 systems in nearly 60 countries, and we grow continuously as a community of employees, partners, customers, suppliers, and connected technologies. Automation should make life easier, and by listening carefully to our community, we innovate to meet the industry’s most complex needs. With AutoStore™, brands gain speed, efficiency, and improved workplaces. And much more floor space.

AutoStore – moving things forward.

The Role:

AutoStore is hiring a Partner Sales Operations Specialist who will serve as the operational point of contact for our partners as they navigate our order fulfillment process. In this critical role you’ll respond to a high volume of requests, work cross-functionally within AutoStore to ensure all requests are handled quickly, and provide reliable, professional, and timely handling of all partner requests.

This role can be structured as a full time or part time role.

Key Responsibilities:

• Serve as the primary operational point of contact for partner inquiries and day-to-day business needs. Support partners with questions related to:

• Act as a trusted liaison between partners and internal teams to ensure transparent communication and prompt issue resolution. Coordinate activities and communications between partners and internal departments.

• Ensure that opportunities, activities, and overall data is complete and accurate within our CRM. Facilitate information flow and ensure timely responses to partner requests.

• Work in close partnership with Partner Sales Managers to support strategic partner objectives, coordinate and communicate sales initiatives, and share commercial programs with partners.

• Identify opportunities to improve internal processes and enhance the partner experience.

Key Qualifications:

• 5+ years of experience inSales Operations within a similar B2B environment.

• Must be business fluent in both English and German.

• Must be able to understand a customer’s request, diagnose how to identify the solution, and communicate internally in a way that solves the customer’s request quickly and comprehensively.

• Strong administrative and operational capabilities with a high level of accuracy and attention to detail.

• Structured and process oriented approach to work.

• Strong follow-up mentality with the ability to drive actions to completion.

• High level of reliability, accountability, and ownership.

We Offer:

• A creative, safe, and solid workplace in a business experiencing tremendous growth – Norway’s first unicorn company listed on the Oslo StockExchange

• A company culture where we recognize and applaud everyone’s contributions in making decisions

• Competitive compensation and benefits package includinga goodpension and insurance scheme, paid exercise time and paid voluntary time.

This role is based in Germany or Austria. We have offices in Ulm, Berlin, Vienna and Gratz.