Ocean Pricing & Operations Specialist (m/f/d) - Vienna / Graz

Rhenus Logistics; Wien; Sur place; EUR 28 000 - 33 000; Plein temps

Avantages offerts par ce poste

Meal allowance

Birthday leave

Continuous training

Great team

Flat hierarchies

Room for innovation

Quick decision processes

Résumé du poste

Rhenus Logistics Austria is seeking an experienced Ocean Freight professional based in Vienna or Graz to join our team. You will price, quote and support shipments end-to-end across FCL and LCL, coordinating with sales and operations to deliver competitive, reliable logistics solutions.

The role requires at least 5 years in ocean freight, fluency in German and English, strong negotiation and analytical skills, and the ability to manage multiple tasks in a dynamic environment.

Qualifications

• At least 5 years of Ocean Freight forwarding experience, with pricing, operations or product management exposure.
• Strong knowledge of FCL and LCL shipments, carrier structures and local logistics costs.
• Experience preparing quotations and coordinating shipments with shipping lines.
• Commercial mindset focused on profitability and customer satisfaction.
• Strong analytical, problem-solving and negotiation skills.
• Ability to work independently and manage multiple requests in a dynamic environment.

Responsabilités

• Prepare competitive quotations for FCL and LCL shipments, ensuring pricing is viable.
• Support spot quotations, tenders and key account opportunities with Sales.
• Monitor freight rates, local charges, market conditions and carrier availability.
• Support rate negotiations and collaborate with the Cluster Product Manager on procurement.
• Manage Ocean Freight shipments end-to-end, from booking to delivery and file closure.
• Coordinate with shipping lines, carriers, trucking/rail providers, terminals and customs.
• Ensure accurate shipment documentation, data and timely invoicing.
• Proactively monitor shipments and resolve operational issues for customers.
• Support customer claims and ensure effective service resolution.
• Track profitability, quotation success rates and KPI trends.
• Share market insights to support business development and continuous improvement.

Connaissances

German (C1/native)

English

Communication

Stakeholder management

Analytical skills

Negotiation skills

Problem solving

Multitasking

Description du poste

At Rhenus Logistics Austria, we combine the strength of a leading global logistics provider with the expertise and dedication of our local teams. As part of the international Rhenus Group, we deliver tailored logistics solutions across Air Freight, Ocean Freight, Project Logistics and Road Transport, connecting customers to markets worldwide.

With our presence in Vienna, Graz and Krems, we put our customers at the center of everything we do. Our customer-centric approach drives us to understand their needs, build lasting partnerships and deliver reliable, efficient and innovative logistics solutions through our international network.

What You'll Do:

• Prepare competitive quotations for FCL and LCL shipments, ensuring accurate pricing and commercially viable solutions.
• Work closely with Sales to support spot quotations, tenders and key account opportunities.
• Monitor freight rates, local charges, market conditions and carrier availability to maintain competitive pricing.
• Support local rate negotiations and collaborate with the Cluster Product Manager on procurement and carrier strategies.

Shipment Management & Operations

• Manage Ocean Freight shipments end-to-end, from booking confirmation to final delivery and file closure.
• Coordinate with shipping lines, carriers, trucking and rail providers, terminals and customs partners.
• Ensure accurate shipment documentation, operational data and timely invoicing.
• Proactively monitor shipments, resolve operational issues and keep customers informed throughout the process.
• Support customer claims and ensure effective resolution of service-related issues.

Profitability & Performance

• Monitor shipment costs, margins and profitability, identifying opportunities for improvement.
• Track quotation success rates, conversion ratios and other key performance indicators.
• Analyse pricing trends and operational performance to support more competitive and profitable solutions.
• Identify opportunities to improve processes, service quality and customer satisfaction.
• Build strong working relationships with customers, carriers and local service providers.
• Collaborate with Sales, Product and Operations teams to ensure a smooth transition from quotation to shipment execution.
• Share market insights and recommendations to support business development and continuous improvement.

What you bring:

• At least 5 years of experience in Ocean Freight forwarding, ideally combining pricing, operations or product management responsibilities.
• Strong knowledge of FCL and LCL shipments, carrier structures, freight rates and local logistics costs.
• Experience preparing quotations, coordinating shipments and working with shipping lines and transport providers.
• A commercial mindset with a strong focus on profitability, service quality and customer satisfaction.
• Strong analytical, problem-solving and negotiation skills.
• Ability to work independently, prioritize effectively and manage multiple requests in a dynamic environment.
• Excellent communication and stakeholder management skills.
• Fluency in both German (C1 or native) and English is required, with strong written and verbal communication skills in both languages.

What You can expect:

• Meal allowance: Enjoy a daily meal allowance through our partner, available on active working days.
• Birthday leave: Your birthday deserves to be celebrated. Enjoy an extra day off just for you!
• Continuous Training: Sharpen your skills and advance your expertise with our professional development programs.
• Great Team: It's truly the people that make the difference - and with us you'll join the best team around.
• Flat Hierarchies: Get straight through to the decision-makers with our streamlined organizational structure.
• Room for Innovation: Turn your ideas into action in an environment that champions creativity and empowers you to lead change.
• Quick Decision Processes: Make things happen faster with streamlined processes that promote efficiency and effectiveness.

The minimum salary for this position is EUR 2.738,10 gross per month (based on a 38.5-hour work week). The actual salary will be determined based on qualifications and professional experience. The salary is paid 14 times per year.

Work location: Vienna or Graz, Austria

Come and be a part of our fast-growing culture! Learn more about us? https://www.rhenus.group/