Operations Specialist / Dispatcher (m/f/d)

Berger Logistik GmbH; Wörgl; On-site; EUR 40,000 - 55,000; Full time

Benefits offered by this job

Flexible working models

Home office options

Mobility package

Childcare facilities

Training and development opportunities

Company events

Job summary

Berger Logistik GmbH in Wörgl, Tirol is seeking an Operations Specialist / Dispatcher to manage transport processes. In this role, you will coordinate logistics operations, ensuring smooth and efficient execution while communicating with drivers and clients.

Candidates should possess at least 3 years experience in transport management and a relevant educational background. We offer a permanent full-time position with modern working conditions, flexible work models, and opportunities for career development.

Qualifications

• At least 3 years of experience in operational land transport and/or intermodal transport management.
• Knowledge of customs and hazardous goods handling.
• Strong communication and organizational skills.

Responsibilities

• Planning and coordination of partially intermodal transports.
• Monitoring shipments and proactive communication in case of deviations.
• Creation and maintenance of transport documents.

Skills

Operational land transport management

Intermodal transport management

Transport management systems (TMS)

Communication skills

Organizational skills

German (spoken and written)

English (spoken and written)

Education

Completed education in forwarding or logistics

Tools

MS O365

Job description

Operations Specialist / Dispatcher (m/f/d)

Location

Experience

2-5 years

BU Land EU

Imagine you have more than just a job. With us, you are invited to develop yourself in a vibrant environment and make a real impact on the logistics industry. Join us and take the first step in the right direction! Your potential is waiting to be discovered.

As a Dispatcher, you are responsible for the efficient planning, management, and monitoring of transport processes in day-to-day operations. You ensure the smooth execution of partially intermodal transport processes, the allocation and adherence to time slots, as well as communication between internal departments, customers, and partners/service providers. In addition, you ensure optimal use of resources and the minimization of CO₂ emissions.

Responsibilities

• Planning and coordination of partially intermodal transports, taking into account transit time, costs, and sustainability
• Monitoring of shipments and proactive communication in case of deviations
• Communication with drivers, customers, warehouse, customs, and external service providers
• Creation and maintenance of schedules, bookings, and transport documents
• Monitoring of time slots, loading and unloading processes
• Handling of deviations, complaints, and escalations
• Maintenance of transport data in TMS systems and creation of status reports
• Support in capacity planning and resource allocation
• Ensuring compliance with quality and safety standards

Your Profile

• Completed education in forwarding, logistics, or a comparable field
• At least 3 years of experience in operational land transport management and/or intermodal transport management
• Knowledge of customs and hazardous goods handling
• Confident use of transport management systems (TMS)
• Strong communication and organizational skills
• Resilience, flexibility, and ability to work in a team
• Confident use of MS O365
• Good German and English skills, both written and spoken

Why us?

• As a family‑owned company, we value flat hierarchies and appreciate direct and uncomplicated communication.
• Through attractive opportunities for further training and active leadership coaching, we ensure that you can continuously develop yourself.
• We are a reliable employer who offers you long‑term prospects: With a permanent full‑time position in the heart of Tyrol, we provide you with the security you need.
• Flexibility is important to us: We offer flexible working (time) models and home office options.
• You will benefit from modern working conditions and state‑of‑the‑art IT and communication equipment.
• Additionally, you profit from our mobility package (Klimaticket Tyrol, bike leasing).
• As extras, we offer company benefits such as childcare facilities at our headquarters, training and development opportunities, electric cars & e‑bikes for personal errands, as well as company events.