Night Front Desk Host: Warm Welcome & Safe Stays

The Social Hub (B Corp™); Wien; Vor Ort; EUR 29.000 - 36.000; Vollzeit

Benefits dieser Stelle

Property discounts in Europe

Zusammenfassung

The Social Hub in Vienna is seeking a Night Front Office Host to oversee overnight guest experiences. You’ll welcome late arrivals, manage check-ins and payments, and ensure the lobby remains safe, clean and welcoming through the night.

You’ll coordinate with housekeeping and maintenance for smooth operations and hand over insights to the day team. Ideal candidates have 1–3 years in hospitality, a calm demeanor, and the ability to work regular night shifts.

Qualifikationen

• 1–3 years of experience in hospitality or a similar guest-facing role.
• Calm, friendly presence that makes guests feel safe at night.
• Comfortable working night shifts on a regular schedule.
• Proactive, reliable and able to solve issues independently.
• Team player who can hand over clearly and support smooth operations.

Aufgaben

• Welcome late-night guests and create a safe, relaxed atmosphere.
• Handle check-ins, payments, reports and night processes with accuracy.
• Keep the lobby clean, organized and welcoming throughout the night.
• Support guests with questions, special requests and unexpected issues.
• Monitor the building and flag anything unusual or urgent.
• Prepare morning handovers and share guest insights with the day team.
• Collaborate with Housekeeping and Maintenance when needed.
• Promote The Social Hub spaces and experiences when relevant.

Kenntnisse

Hospitality

Night shift

Customer service

Jobbeschreibung

The Social Hub in Vienna is seeking a Night Front Office Host to oversee overnight guest experiences. You’ll welcome late arrivals, manage check-ins and payments, and ensure the lobby remains safe, clean and welcoming through the night.

You’ll coordinate with housekeeping and maintenance for smooth operations and hand over insights to the day team. Ideal candidates have 1–3 years in hospitality, a calm demeanor, and the ability to work regular night shifts.