Night Front Desk Host - Guest Experience Lead (Night Shift)

The Social Hub; Wien; Vor Ort; EUR 18.000 - 26.000; Vollzeit

Benefits dieser Stelle

Discounts on stays across properties

Multi-national company environment

Zusammenfassung

The Social Hub in Vienna is seeking a Night Front Office Host to oversee the lobby overnight and ensure a calm, welcoming atmosphere for guests arriving after hours.

You will handle check-ins, payments, and night processes with accuracy, while coordinating with Housekeeping and Maintenance as needed. Proficiency in English and German is essential, with 1–3 years in hospitality helping you stay proactive and reliable.

Qualifikationen

• 1–3 years of experience in hospitality or a similar guest-facing role.
• Calm, friendly presence with the ability to work nights.
• Good communication in English and German.

Aufgaben

• Welcome late-night guests and create a safe, relaxed atmosphere.
• Handle check-ins, payments, reports and night processes with accuracy.
• Keep the lobby clean, organized and comfortable throughout the night.
• Support guests with questions, special requests and unexpected issues.
• Monitor the building and flag anything unusual or urgent.
• Prepare morning handovers and share guest insights with the day team.
• Work closely with Housekeeping and Maintenance when needed.
• Promote The Social Hub spaces and experiences when relevant.

Kenntnisse

Hospitality experience

Night shift

English

German

Jobbeschreibung

The Social Hub in Vienna is seeking a Night Front Office Host to oversee the lobby overnight and ensure a calm, welcoming atmosphere for guests arriving after hours.

You will handle check-ins, payments, and night processes with accuracy, while coordinating with Housekeeping and Maintenance as needed. Proficiency in English and German is essential, with 1–3 years in hospitality helping you stay proactive and reliable.