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The United Nations Office at Vienna (UNOV) is seeking a Mail Clerk to ensure the smooth dispatch of orders, apply correct postage, and process cancellations according to postal regulations.
You will maintain detailed records of mail volume and weight, provide monthly reports, and support timely shipping of pouches and envelopes to UNPA customers and offices. This role requires accuracy, reliability, and flexibility in remote work arrangements.
Work arrangement Remote / Home-based
The United Nations Office at Vienna (UNOV) seeks a Mail Clerk to ensure the smooth dispatch of customer orders, accurate franking, and correct cancellation of mail. This role is crucial for timely handling and shipping of pouches and envelopes to UNPA customers and offices, contributing to expedited dispatch work and customer satisfaction.
The Mail Clerk's primary purpose is to ensure the efficient and accurate processing of all outgoing mail for the UNPA. This involves preparing mail by affixing correct postage and applying cancellations according to postal regulations, and handling special cancellation requests. The role also includes maintaining detailed records of mail volume and weight, both received and dispatched, and providing statistical data as required. By ensuring timely and accurate mail handling, the Mail Clerk directly contributes to the operational efficiency of the UNPA and supports positive customer relations through reliable service delivery.
Prepare all outgoing mail, ensuring correct postage is affixed and cancellations are applied according to postal rules and regulations. Handle special cancellation requests from customers. Maintain accurate records of the number and weight of all incoming mail for dispatch and outgoing mail sent via Austrian Post or UNOV Mailroom. Compile and provide monthly records of registered mail sent. Generate other statistical information as needed to support mail operations. Ensure timely handling and shipping of pouches and envelopes to UNPA customers and offices.
Limited relevant work experience is required. Good manual skills for handling stamps and philatelic products are desirable.
Professionalism, client-orientation, accountability, good knowledge of UNPA philatelic products, good knowledge of postal rules and regulations, good manual skills, flexibility in working days.
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