Luxury Store Manager – Vienna Flagship, VIP & CRM Lead

360 Talent; Wien; On-site; EUR 63,000 - 77,000; Full time

Job summary

360 Talent Vienna is seeking an experienced Store Manager for a renowned Italian luxury fashion house in Vienna's luxury district. You will lead a team of 8 and own the boutique's commercial performance, client experience and people development.

The role requires at least 4 years in Luxury/Premium retail, strong leadership, CRM and VIP relationships, and fluency in English. The position offers up to €70,000 gross per year plus 15% MBO, paid in 14 installments, with a permanent full-time contract.

Qualifications

• Minimum 4 years' management experience within Luxury or Premium Retail.
• Strong leadership and people-management skills.
• Excellent CRM, clienteling and VIP relationship-building capabilities.
• Commercially minded, proactive and business-driven.
• Able to develop and implement strategies to drive performance.
• Fluent English is essential.
• Strong knowledge of the local Vienna luxury market is highly desirable.
• Immediately available candidates are particularly welcome.

Responsibilities

• You will lead a team of 8 employees, taking full ownership of the boutique's commercial performance, client experience and people development.

Skills

Leadership

Clienteling

VIP relationship-building

CRM

Business-driven

Strategic thinking

Fluent English

Job description

360 Talent Vienna is seeking an experienced Store Manager for a renowned Italian luxury fashion house in Vienna's luxury district. You will lead a team of 8 and own the boutique's commercial performance, client experience and people development.

The role requires at least 4 years in Luxury/Premium retail, strong leadership, CRM and VIP relationships, and fluency in English. The position offers up to €70,000 gross per year plus 15% MBO, paid in 14 installments, with a permanent full-time contract.