Luxury Retail Sales Associate – In-Store Experience

Max Mara Fashion Group; Wien; On-site; EUR 26,000 - 34,000; Full time

Job summary

MaxMara Vienna Store is seeking a Sales Assistant to share the company DNA with clients and drive sales in-store. The role involves delivering an exceptional luxury shopping experience and demonstrating deep product knowledge.

Fluency in English and German is required, along with a passion for fashion and strong interpersonal skills. You will participate in training programs and contribute to visual merchandising and client development within a premium environment.

Qualifications

• Passion for fashion
• Strong customer-focused attitude
• Excellent communication and presentation skills
• Knowledge of luxury retail environment an advantage

Responsibilities

• Welcome and help customers, providing an excellent in-store experience at all times.
• Demonstrate brand and product knowledge, based upon training, and stay up to date with the luxury environment and competitors.
• Proactively deliver the brand's selling ceremony, maximizing sales opportunities to achieve store targets and KPIs.
• Visual Merchandising operations in the shop
• Actively builds client confidence with engaging experiences
• Gain new clients, meet conversion goals and service existing clients

Skills

Retail Sales

Customer service

Interpersonal skills

Fluent English

Fluent German

Job description

MaxMara Vienna Store is seeking a Sales Assistant to share the company DNA with clients and drive sales in-store. The role involves delivering an exceptional luxury shopping experience and demonstrating deep product knowledge.

Fluency in English and German is required, along with a passion for fashion and strong interpersonal skills. You will participate in training programs and contribute to visual merchandising and client development within a premium environment.