Luxury Safari Lodge Ops Lead - Accommodation

Placements24; Lorenziberg; Presencial; EUR 48.000 - 80.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Accommodation provided at the lodge

Full board and lodging

Professional development opportunities

Contribution towards medical aid

Descripción de la vacante

Placements24 is seeking an experienced Hospitality Operations Manager for an exclusive safari lodge near Queenstown, Eastern Cape. You will oversee guest services, accommodation, dining, game drives and activities, delivering luxury experiences in a remote, demanding environment.

The role emphasizes leading a diverse team, managing budgets, maintaining high service standards, safety and sustainability, and partnering with guides to create memorable wildlife experiences.

Formación

• 5+ years in hospitality management, lodge or resort preferred.
• Experience managing diverse operational departments.
• Strong knowledge of F&B, housekeeping and front office.
• Excellent leadership, communication and interpersonal skills.
• Ability to manage budgets and control costs; flexible hours.

Responsabilidades

• Oversee day-to-day lodge operations ensuring guest service excellence.
• Manage accommodation, F&B, housekeeping and guest activities.
• Lead, train and mentor lodge staff to deliver world-class hospitality.
• Ensure adherence to health, safety and environmental standards.
• Manage budgets, control costs and maximize revenue opportunities.
• Coordinate with safari guide team for exceptional game drives.
• Handle guest inquiries, feedback and resolve issues promptly.
• Maintain lodge infrastructure and coordinate with maintenance.
• Implement and refine procedures to enhance efficiency and satisfaction.

Conocimientos

Hospitality management

Operations leadership

Budgeting

F&B operations

Housekeeping

Front office

Staff training

Safety compliance

Guest services

Herramientas

Hospitality software

Descripción del empleo

Placements24 is seeking an experienced Hospitality Operations Manager for an exclusive safari lodge near Queenstown, Eastern Cape. You will oversee guest services, accommodation, dining, game drives and activities, delivering luxury experiences in a remote, demanding environment.

The role emphasizes leading a diverse team, managing budgets, maintaining high service standards, safety and sustainability, and partnering with guides to create memorable wildlife experiences.