Luxury Leather Goods Boutique Sales Associate

Polène Paris; Wien; On-site; EUR 26,000 - 38,000; Full time

Job summary

Polène Paris is seeking experienced boutique staff to join our luxury brand in Vienna. You will welcome international clients, deliver exceptional service, and contribute to Polène's distinctive in-store experience across our high-end collections.

In this role you will advise customers throughout their purchase journey, promote additional services, and support stock and CRM follow-up. A passion for craftsmanship and a proactive, meticulous attitude are essential.

Qualifications

• At least 2 years' experience engaging with high-end, international clientele.
• Strong sensitivity to luxury products and craftsmanship.
• Team player with proactive attitude.
• Autonomy and resilience in fast boutique traffic.

Responsibilities

• Engage customers to create welcoming, valuable shopping experiences.
• Advise customers throughout purchase journey with Polène branding.
• Promote additional sales and inform customers about services.
• Handle opening and closing of registers and process transactions.
• Develop CRM follow-up and boutique reporting.
• Maintain boutique merchandising and stock organization.

Skills

Luxury retail

Customer service

CRM experience

Sales orientation

Job description

Polène Paris is seeking experienced boutique staff to join our luxury brand in Vienna. You will welcome international clients, deliver exceptional service, and contribute to Polène's distinctive in-store experience across our high-end collections.

In this role you will advise customers throughout their purchase journey, promote additional services, and support stock and CRM follow-up. A passion for craftsmanship and a proactive, meticulous attitude are essential.